We are seeking a motivated and enthusiastic Telecalling Executive to join our dynamic team. As a Telecaller, you will be responsible for reaching out to potential and existing customers via telephone to promote our services. You will play a crucial role in closing sales, and maintaining good customer relationships.
Responsibilities:
Outbound Calls: Make outbound calls to prospective customers using a prepared script to introduce our products or services.
Lead Generation: Generate leads or set appointments for sales representatives to meet with prospective customers.
Customer Follow-up: Follow up with existing customers to ensure satisfaction, renewals, or upsell additional products or services.
Information Gathering: Gather and document customer information, inquiries, and feedback.
Database Management: Maintain and update customer databases with complete and accurate information.
Feedback Reporting: Provide feedback and input on processes, scripts, and overall performance.
Requirements:
Communication Skills: Excellent verbal communication skills in [relevant languages].
Persuasive Skills: Ability to persuade and influence customers to buy or retain services.
Listening Skills: Active listening to understand customer needs and respond appropriately.
Persistence: A resilient attitude with the ability to handle objections and rejection.
Organizational Skills: Good time management skills with the ability to multitask and prioritize.
Experience: Prior experience in telecalling or sales. Education: High school diploma or equivalent; additional qualifications in sales or marketing will be a plus.
Benefits:
Opportunities for career growth and development.
Friendly and supportive work environment.
Working Hours:
[9:30 AM to 6:00 PM]
Location:
[Trivandrum]
15000
Job Type: Full-time
Schedule:
Work Location: In person