Front Desk Receptionist

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks with some good experience in TPA billing and all PSU's billing like CGHS, MCD etc.

Job Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• To maintain our hospital software.

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Qualifications / Skills:

• Multi-tasking
• Flexibility
• Telephone skills
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus

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• University/college degree is an asset
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred

Job Type: Full-time

Schedule:

• Morning shift

Experience:

• total work: 2 years (Preferred)