Customer Success Associate

Customer Success Associate– SALT Attire

Location: Gurgaon

Role & Responsibilities/Key Skills:

• Handling day to day Customer Queries
• Address the customer queries and provide solutions within the TAT (Turnaround time)
• Manage external queries for Sourcing.
• Maintain the list of items sourced, co-ordinate with the relevant teams for delivery and pickup of sourcing.
• Ensure order follow ups, urgent deliveries are handled in a timely fashion with the relevant stake holders

Other:

• Good communication skills
• Good verbal and written communication skills
• Follows Timelines
• Detail oriented
• Fluent in English

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift