Chat Support Executive

• Contacting current and potential clients to inform them regarding the product and service.
• Answering all queries and questions regarding the company and product.
• Understanding customers’ requirements by asking questions and closing the deal.
• Keeping the customer database maintained and updated.
• Taking and processing orders accurately.
• Preserve the company’s reputation by handling grievances.
• Facilitating companies’ sales by going the extra mile and meeting a sales quota.
• Keeping a record of all the sales calls and notes of useful information.
• Proven track record of successfully achieving the sales quota.
• Knowledge of computer programs like CRM and telephone systems.
• Excellent interpersonal and communication skills.
• Excellent negotiation skills and the ability to resolve issues.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)

Work Location: In person