1-800-GOT-JUNK? is dedicated to helping its employees realize and fulfill their potential at work and in life. This opportunity offers a competitive base salary & other incentives. We have a great culture and excellent opportunities for advancement as well as equity opportunities for the right candidate. Qualified individuals are invited to apply today.
At 1-800-GOT-JUNK? you’ll learn the ins and outs of a successful business, have fun, and be given the autonomy and opportunities to drive your career and be great in your own way.
FIELD OPERATIONS MANAGER - Full Time
Cleveland, Ohio Area
The Field Operations Manager should be a high-energy professional who is proactive and self-motivated with a demonstrated ability to think and plan strategically. Ideally, a qualified Field Operations Manager will have experience in the different facets critical in small business: sales, marketing, administration, operations, and human resources.
Key responsibilities of this position will include (but not be limited to:
- Supervising a team of 10 Truck Team Members and motivating them to achieve the goals that you have set with the assistance of the General Manager and Business Owner.
- Working in the field frequently with our truck team members servicing our customers, removing unwanted items, and driving our trucks
- Ensuring high-quality execution for all jobs; monitoring post-job satisfaction of customers and proactively addressing any issues that arise
- Maintaining all information related to sales, estimates, job/truck, and other operational details are entered in supporting information systems, ensuring all details are accurate and up-to-date
- Dispatching the jobs and coordinating the service routes to ensure that our teams arrive at the right place at the right time ready to work.
- Completion of administrative tasks including payroll and payroll expense, invoicing, accounts receivable.
- Completion of staffing tasks including, hiring, training, and staff scheduling.
- Completion of marketing tasks including the development and implementation of the annual marketing plan as well as overseeing the plan’s execution
- Build & maintain relationships with customers, realtors, property managers, and other service companies within companies’ target markets to increase sales.
- Achievement of all operational related goals
To qualify, candidates must possess:
- A great attitude and strong multi-tasking, time management skills
- The desire and ability to work alongside our truck-based team members servicing our customers in the field.
- Excellent verbal & written communication skills
- Strong desire to help others excel and hit goals
- Willing to learn and grow in the role
- Valid driver's license and clean driving record
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Experience:
Operations management: 1 year (Preferred)
Sales management: 1 year (Preferred)