Epic Willow Inpatient Analyst

Minimum of a Bachelor’s degree is mandatory at HSS.

Willow Inpatient Epic Application Analyst (PharmD)

New York, NY (Manhattan)

Hybrid - 3 Days in Office (Locals only)

Full-Time

RESPONSIBILITIES

• Responsible for in-depth knowledge of Epic Willow Inpatient, FDB or similar, integration with medication databases and dispensing systems (i.e. Pyxis, Omnicell).
• Conduct regular day-to-day communication with stakeholders, review and maintain the software, demonstrates a deeper understanding of business operations, and work with vendors, HSS Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organization’s needs.
• Perform in-depth analysis of workflows, data collection, report details, server processes, and other technical issues associated with the use of hardware, software, and integrations.
• Responsible for developing and documenting the internal procedures that will be used in conjunction with applications; and will design, build, test, install and maintain those solutions.
• Demonstrate knowledge of the organization’s Core Values and incorporate them into the performance of duties.
• Demonstrate knowledge of the organization’ Service Standards and incorporate them into the performance of duties.
• Work with Application Managers/Directors/etc., to collect, analyze and document business operations and workflow.
• Complete all tasks in a timely manner with accurate documentation.
• Collaborate effectively with all IT teams.
• Troubleshoot problems and address questions from users and provide on-call support on a rotating basis.
• Review and test changes, enhancements, and each new release as assigned.
• With support, create, review, and update test scripts to reflect proposed workflow solutions.
• Analyze data and reporting needs.
• Support the training team by keeping them abreast of new functionality and system changes. Perform application training functions, as assigned
• Communicate effectively across all impacted teams associated with task assignments and users with project/product information impacting them.
• Analyze new functionality in new releases to identify impact.
• Provide assigned off and on-site support as assigned.
• Assist with all quality assurance processes, including change management and testing efforts.
• Actively participate and contribute in meetings as assigned.
• Participate in disaster recovery measures and development of processes as needed.
• Create reports and extracts, as necessary.

QUALIFICATIONS

• PharmD highly preferred.
• Epic Willow Inpatient certification required (if not a licensed PharmD)
• Previous experience with FDB, and third-party pharmacy dispensary system integration systems a plus
• Med load and charge error resolution experience desired
• Decision Support experience a plus.
• Effective oral, written communication and follow-up skills
• Strong interpersonal relationship skills
• Strong understanding of system end point management
• Strong desktop tool usage including Word, Excel, and PowerPoint
• Self-motivated, detail-oriented, problem solver

WORKING CONDITIONS/PHYSICAL DEMANDS

• Position requires willingness to work onsite 3 days/week. A flexible work schedule will be required at times (during upgrades, major projects, and new implementations). This position includes working an on-call rotation for end user support.

Job Type: Contract

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Education:

• Bachelor's (Required)

Experience:

• HEDIS: 4 years (Required)

License/Certification:

• Epic Certification (Required)
• Epic Willow Inpatient certification (Required)

Ability to Relocate:

• New York, NY 10027: Relocate before starting work (Required)

Work Location: In person