Program Manager - Administration - FT - Day - #11033

Schedule: Full time - 36 hours/week or greater Shift: Variable Less than 12 hour shift (United States of America) Weekly Work Schedule: Mon - Fri Job Information Exemption Status: Exempt A Brief Overview Plans, directs and coordinates nursing department(s) to maintain standards of patient care of the acutely ill and injured population, and is responsible for the organization of services and systems necessary for a multidisciplinary approach to care of the acutely ill and injured. Duties include but are not limited to process improvement, Shared Governance council involvement, education, physician/provider relations, nursing/ancillary relations and optimizing clinical applications for specific workflows. This position is also responsible for the collection, aggregation and analysis of the department's data. The Program Manager assists the Department Directors and Managers, in advising medical staff and administrators in matters related to patient care. Provides clinical leadership for assigned clinical departments to promote excellence in patient care. This position will have assistance and support from the department Directors and Managers on position responsibilities. The Program Manager will work closely with department leadership on the planning, development and implementation of process improvement initiatives. They will work in collaborative with a multidisciplinary team as the lead contact for projects involving clinical processes and practices. The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared Governance, both of which are congruent with the mission, vision, and values of the organization. Education Qualifications Bachelor's Degree Bachelor's of Science in Nursing (BSN). Meets educational preparation or other qualifications within specified time frames as determined/outlined by Department Director and CNL Senior Project Manager. Required Master's Degree Preferred Experience Qualifications 3 years Nursing experience. Required Experience with performance improvement, quality management and standards compliance. LEAN is preferred. Required 1 year Management experience. Preferred Experience with Microsoft Suites including Visio. Preferred Skills and Abilities Demonstrated success in clinical practice and team building. Ability to lead through influence in a complex system environment. Well-developed interpersonal skills and the ability to relate to individuals and groups of people at all levels in the organization. Good organizational skills and the ability to coordinate and delegate work assignments; to set priorities and accomplish a wide variety of tasks. Ability to compile, analyze and present data. Knowledge of the administrative, professional and clinical organization of Stormont Vail Health. Licenses and Certifications Registered Nurse - KSBN Required Basic Life Support - BLS Required within 90 days. What you will do Coordinating patient care management across the continuum of care, including planning and implementing of clinical protocols/practice management guidelines, monitoring care of patients by department rounds. Recommends changes in policies/procedures of departments/areas of responsibility to assure continued quality of care and adherence to standards of care for patients. Provides/Organizes outreach education to other community groups as directed by department leadership. Responsible for the compilation and analysis of data, which supports quality and performance improvement in order to fulfill regulatory commitments. Enters information into national registries and databases as determined by the organization. with accuracy and efficiency. Evaluates the performance of care and treatment of patients. Provides for effective problem resolution/process improvement within established guidelines. Provides and maintains effective communication with other members of hospital administration, department heads, medical staff and the community. Analyzes data, conducts in-depth process reviews with stakeholders to identify opportunities to improve quality outcomes. Identifies challenges and barriers to performance improvement and works collaboratively to find successful solutions. As a subject matter expert, provides evidence based, best practice guidance to facilitate promotion of positive patient outcomes, educates stakeholders on quality measures, gaps in care delivery and opportunities for process improvement. Functions as a member of an integrated multidisciplinary professional team in the ongoing accurate assessment of current processes and practices. Acts as a resource to all members of the health care team related to provision of care, enhancing assessment skills of others, establishment of appropriate care standards, and determination of realistic goals for optimal patient outcome. Ensures that materials are standardized and consistent with best practice standards and clinical pathways in place. Accountable for working with physicians and staff to continuously re-evaluate as needed to maintain high quality of care standards. Leads department metric data outcomes and areas of improvement. Accountable for key performance measures as established by all governing and accrediting bodies. Works with the interdisciplinary team to identify and track key performance measures. Participates in staff education as needed for new process implementations and procedure changes. Creates and maintains an overall training schedule for on-going and new hires. Works closely with department manager to identify education needs and to develop appropriate actions plans. Regularly attends monthly meetings that involve improvement efforts. Maintains flexible work hours to accommodate patients and physicians. Communicates and enforces hospital and departmental policies and procedures. Teaches TJC standards (i.e. universal protocols, medication safe policies). Educates and monitor outcomes for NDNQI nurses (HCAHPS) sensitive indicators Evaluates the effectiveness of the department programs, provides feedback and offers suggestions for improving or revision. Participates in Shared Governance Councils. Participates in the development and revision of departmental policies and procedures. Serves as liaison between IS and patient care staff including physicians with user concerns regarding EPIC and work to resolve their issues Demonstrates knowledge of the Kansas State Nurse Practice Act and follows the statues and regulations therein. Required for All Jobs Performs other duties as assigned Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability As Needed Scope Has Supervisory Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crawling: Rarely less than 1 hour Crouching: Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Frequently 3-5 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 50 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 25 lbs Pushing: Occasionally 1-3 Hours up to 25 lbs Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Frequently 3-5 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Frequently 3-5 Hours Working Conditions Combative Patients: Rarely less than 1 hour Infectious Diseases: Rarely less than 1 hour Needle Stick: Rarely less than 1 hour Noise/Sounds: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications. Stormont Vail Health is a nonprofit integrated health system that has been serving the health care needs of Kansas for more than 130 years. Stormont Vail has been recognized as a Magnet® organization since 2009 by the American Nurses Credentialing Center. It is composed of Stormont Vail Hospital, a 586-bed acute care hospital, and Cotton O’Neil Clinic, a multi-specialty physician group with more than 500 providers, which includes more than 250 physicians. Nearly 5,300 employees provide care and support services for patients in the hospital and 35 other locations, including the Cotton O’Neil Heart Center, Cancer Center, Diabetes & Endocrinology Center, Digestive Health Center, Pediatrics clinics and 10 regional primary care clinics. Stormont Vail Health is committed to its mission of improving the health of the community by being a national leader in providing compassionate, high quality and efficient integrated care through collaboration that results in a healthier community.