Administrative Assistant - Fort Myers, FL

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The Fort Myers group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description Environment/Schedule: Able to work in person/on site at the Fort Myers, FL Motorola Solutions office. Schedule can be flexible for home/family requirements. Ability to work alone in the office or with a team. (Shop coverage to allow field teams to leave) In person office coverage for deliveries, shipment pickups, and walk in customer requests. Responsibilities: Answer phones to handle customer tasks or delineate information to work teams. Assist work teams with the following: Paperwork (Tigerpaw, daily task ticketing, processing completed work) Responsible for accurate reporting in time tracking system (Tigerpaw) each week before deadlines determined by the manager Data entry tasks Responsible for processing all expense reports within the Motorola Solutions HR Guidelines Inventory (Assist with tracking in stock parts quantities and vendors) Ship equipment for repair and calibration Order, coordinate and receive equipment, shop supplies and repair parts Bundling inventory for team projects Coordinate with vendors and suppliers for equipment repair/return authorizations. Complete purchase orders (Coordinate with Accountants and Sales) Create Installation Agreements (coordination with Accountants and Sales) Complete in person customer requests (Equipment drop off / pick up documentation) Contact customers for equipment pickup, small parts and install quotes Vendor coordination for ordering project parts Provide administrative support to shop personnel Organize, arrange, and coordinate meetings Build and bill quotes for customer projects (not sales) Processing warranty claims Schedule/dispatch Technicians Maintain a clean and enjoyable working environment NO HEAVY LIFTING, leave that to the team. Candidate Requirements: Excellent speaking, writing, organizational skills for an office setting. Someone familiar with Tigerpaw or similar system Strong Microsoft Excel / Word skills Familiarity with Microsoft Windows 11 Familiarity with Google Suite (Drive, Sheets, Docs, Gmail, Meet, etc.) Basic knowledge of Radio communication and vehicle upfitting is a huge plus. Bilingual is preferred Must be a US Citizen and able to obtain background clearance as required by US government customer(s) This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-CC1 Basic Requirements Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s). Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. High school diploma OR 4 years experience in an Administrative role Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 9 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe our people are our greatest strength. More than 20,000 strong, we’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. As we have for nearly a century, we design and advance technology – intentionally, purposefully, responsibly – that prioritizes people and helps save lives. We build and connect critical communications, video security and command center technologies to help protect people, property and places. And our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Because we believe that the next big idea can come from anyone, anywhere at any time, we're transforming the technology of today with tomorrow in mind. Anything is possible with the freedom to think outside the box. Connect with a career that matters and help us to build a future of safer, together. Learn more www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.