Device Imaging Engineer- Tampa, Florida

Career Category Information Systems Job Description HOW MIGHT YOU DEFY IMAGINATION? You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role. Live What you will do The Device Imaging Engineer will play a vital role in the overall delivery of the enterprise device management tools, capabilities, functions, and features for Digital Workplace Experience Group. The Device Imaging engineer will be responsible for developing enterprise computer images for physical and virtual end-user devices. The engineer will work with OEM for custom factory Imaging (CFI) to support modern device provisioning. The Engineer will also provide L3 Administrative Support to Windows and VDI Environment. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is diligent with these qualifications. Key responsibilities: Perform all enterprise image builds and release activity with SCCM, MDT or any SaaS tools. Responsible for creation CFI Build for the enterprise to support Autopilot and Modern device provisioning. Responsible for Driving Windows Autopilot Program for the Enterprise with Intune and VMWare Workspace One. Image Certification on all the Amgen approved Hardware. Driver management for all the Amgen supported hardware. Responsible for creating Provisioning package to support OEM and CFI Build with VMWare Workspace One Provisioning tool. Creation of SCCM/MDT Task Sequence for the development of ACE build. Development of Custom scripts to Support OS Imaging. Responsible for leading Network imaging through PXE boot or related cloud-based technologies. Responsible for creating USB Build to support Modern Provisioning of Devices during break fix. Responsible for delivering stable, high-quality operating system build for Windows and AWS VDI devices. Drive ongoing improvement to imaging development, automation, and release processes Automate imaging processes using Microsoft PowerShell or equivalent technologies to streamline image development and delivery Run image testing and documentation efforts Follow Amgen change control processes for image release activities Collaborate with the Cloud Desktop team to provide technical service support for VDI environment Maintain knowledge of emerging image management technologies such ZTI/LTI/Cloud Imaging/Factory to Consumer. Using 1E Nomad Technology for Content Distribution. Basic Qualifications: Doctorate degree Or Master’s degree and 3 years of Information Systems and software, mobile, or web experience Or Bachelor’s degree and 5 years of Information Systems and software, mobile, or web experience Or Associate degree and 10 years of Information Systems and software, mobile, or web experience Or High school diploma / GED and 12 years of Information Systems and software, mobile, or web experience Preferred Qualifications Excellent communications and time leadership skills At least 3 years of experience building and deploying enterprise end-user computer images Detailed knowledge of enterprise image and software management technologies including Microsoft SCCM or MDT and VMware Workspace ONE. Proficient with PXE Boot and other Network Technologies for OSD. Good understanding of 1E Nomad and other content pre-caching technologies. Experience in crafting and running custom Task Sequence variable. Competence with sophisticated desktop OS troubleshooting and support Solid grasp of Desktop Management related technologies and processes, including Active Directory, networking, monitoring, patching, group policy Very good understand of SAAS Based VDI Solutions. Experience in Coordinating Windows 10 devices at enterprise level. Experience on Active Directory Certificate services, DNS and DHCP Administration. Solid understanding of ITIL methodologies and systems Experience developing roadmaps for technology initiatives Thrive Some of the vast rewards of working here As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com .