Certified Medical Assistant

Hampton, Virginia For over 100 years, at Riverside Health System, we have made it our mission to care for others as we would care for those we love. Hampton Cardiology Specialists, Monday - Friday Overview Performs a wide range of clinical duties including assisting the provider in providing quality care in a medical office setting. What you will do Exhibits knowledge of lab procedures to include compliant use of ABNs and phlebotomy skills (if applicable). Sends specimens to correct lab. Accurately performs lab linkage, obtains pre authorizations, scheduling tests and specialist visits within network limitations. Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Acts as a liaison between physician and patient, providing patient access to care, including for appointments, referrals and essential information. Demonstrates excellent customer service to include providing timely patient response and follow up. Manages patient expectations with clear explanations (i.e. informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools. Maintains excellent clinical competency to include the initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and preparing patient rooms are clean and compliant for next visit. Assures that clinical equipment is maintained and clinical supplies are ordered and stocked as necessary. Supports productivity goals to maximize use of facility resource to meet patient demand. Maximize physician visits so that productivity targets are met. Qualifications Education High School Diploma or GED, (Required) Program Graduate, Medical Assistant (Required) Experience 1 year Clinical experience (Preferred) Licenses and Certifications Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) within 120 Days(Required) CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) As a Riverside Health System team member, our benefits have you covered: Health & Wellness: Medical Plan Options Vision and Dental plans (including orthodontic care) Wellness & fitness center discounts Onsite pharmacy and delivery options Riverside Health System services discount Flexible spending and savings accounts Healthy lifestyle incentives Peace of Mind: Group Term Life and AD&D Insurance Short Term Disability Whole Life Insurance Critical Illness Insurance Accident Insurance Legal Insurance Pet Insurance Financial Support: CEUs (MedBridge Education) 403(b) Savings Plan (Immediate Matching) Specialty Certification Financial Assistance Company Wide Bonus Program Employee Help Fund Work-Life Balance: Paid Time Off (full- and part-time team members) Extended illness bank Employee Assistance Program Adoption Assistance Area retail discounts Community involvement opportunities If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.