Protection Officer

Gloucester, Virginia For over 100 years, we have made it our mission to care for others as we would care for those we love. Overview Works under the supervision of the Protection Manager/Supervisor. Functions to protect facility and personnel from property loss and criminal activity. Provides services and assistance, as outlined by policies and procedures and directed by Management, to make the facility safe for employees, patients and visitors and to meet the expectations of Riverside Health System. What you will do Ability to respond with flexibility to changes and adapts to varying work assignment. Monitors fire, intrusion, duress, and security alarm systems and responds as appropriate. Functions in emergency circumstances as directed. Operates communications equipment in keeping with assigned duties. Demonstrates the ability to work with new employee/co-workers to enhance retention and help reduce turnover of staff. Demonstrates the ability to communicate reliably and accurately with all members of the team. Demonstrates teamwork and the ability to work effectively to maintain an environment of excellence. Demonstrates behavior that reflects values consistent with the Riverside Care Difference. Maintains positive public relations with the community. Escorts employees, visitors, and patients as requested. Assists with transportation and lifting of patients as requested. Assists patients in and out of vehicles as necessary. Directs and assists patients, visitors, employees, contractors, and other members of the public to the appropriate parking areas. Directs persons to the appropriate entrance of the facility. Assists with employee, contractors, and visitor badging, ensures all persons are in compliance with established policies. Patrolling the Campus - Patrols campus to prevent and detect criminal activity. Writes traffic warnings and incident reports for control of vehicle violations. Ensures appropriate equipment is in assigned vehicle, and maintains performance of protection vehicles to include cleaning, fluid levels and engine maintenance. Demonstrates ability to prioritize and accomplish assignments with accuracy and timeliness ( work assignments completed by deadlines, received minimal customer complaints). Adheres to policy and procedure. Demonstrates ability to maintain logs, SOPs and current Communication manual, Complete training modules, Inspection of Protection vehicles and vehicle equipment, fire extinguishers and equipment. Initiate performance improvement efforts and monitoring, Review goals, accomplishments, policies and procedures. Monitors/supports personal and departmental productivity to meet needs of department/Center, i.e. , flexing hours, shift changes, time off. Quality of Reporting - Keep files, SOPs and blotter current. Makes written reports of incidents or unusual circumstances with which confronted with while on duty, including safety and fire hazards. Provide appropriate and detailed information in reports about incidents or concerns for quality monitoring thru the Electronic Health Record system, etc. Safety Practices - Brings to the attention of the Supervisor, any accidents, injuries, safety matters, or protection problems. Completes NetLearning and other employee training modules necessary for position to remain up to date on safety issues, procedures and processes. Identifies opportunities for service improvement and participles in process improvement and departmental in-services. Responsible for assuring safe practices as referenced in the National Patient Safety Goals and in accordance with RHS policies and procedures. Demonstrates the ability to keep work area neat, clean and in compliance with RHS, DNV and State safety standards. Qualifications Education , High school or equivalent (Preferred) Experience 1-3 years Prior experience with security in a health care or other setting (Preferred) Licenses and Certifications CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required) Driver's License (Required) As a Riverside team member, our benefits have you covered: Health & Wellness: Medical Plan Options Vision and Dental plans (including orthodontic care) Wellness & fitness center discounts Onsite pharmacy and delivery options Riverside services discount flexible spending and savings accounts healthy lifestyle incentives Peace of Mind: Group Term Life and AD&D Insurance Short Term Disability Whole Life Insurance Critical Illness Insurance Accident Insurance Legal Insurance Pet Insurance Financial Support: Student Loan Repayment Program CEUs (MedBridge Education) 403(b) Savings Plan (Immediate Matching) Specialty Certification Financial Assistance Company Wide Bonus Program Employee Help Fund Work-Life Balance: Paid Time Off (full- and part-time team members) extended illness bank care.com membership Employee Assistance Program Adoption Assistance area retail discounts community involvement opportunities