IT Specialty Analyst

City/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Sentara Healthcare is currently seeking a full-time IT Specialty Analyst for Sentara Independence in Virginia Beach, VA Job Summary: Responsible for day-to-day support and optimization of software applications, to include builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluates software releases and / or new products and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident and change management and service requests. Provides daily on call support to the customer base for application related issues. Works within cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported. An Experienced Professional applies practical knowledge of job area typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Required Education: Experience in lieu of Bachelor’s Degree 3 years of relevant experience with degree 5 years of relevant experience without degree Job Requirements: 3 years of relevant experience with degree 5 years of relevant experience without degree Sentara Benefits: Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, https://www.sentaracareers.com/explore-sentara/benefits/ Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth! Job Summary Responsible for day-to-day support and optimization of software applications, to include builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluates software releases and / or new products and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident and change management and service requests. Provides daily on call support to the customer base for application related issues. Works within cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported. An Experienced Professional applies practical knowledge of job area typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Qualifications: HS - High School Grad or Equivalent (Required) Skills Communication, Complex Problem Solving, Leadership, Operations Analysis, Project Management, Service Orientation, Technology/Computer, Time Management Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment.