Community Health Worker - Health Home

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Community Health Worker - Health Home 101 Truman Medical Center Job Location University Health Truman Medical Center Kansas City, Missouri Department Health Home Medical UHTMC Position Type Full time Work Schedule 8:00AM - 4:30PM Hours Per Week 40 If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses: UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children’s Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we’re a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women’s services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH’s beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women’s care clinics. UH Lakewood Medical Center is located between Kansas City and Lee’s Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families. UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center. UH Behavioral Health is the KC metro area’s largest, most comprehensive provider of mental health services. The Crossroads Building, located in Kansas City’s vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations. Job Description The Community Health Worker (CHW) provides supportive services in the community setting for an assigned panel of enrolled Health Home participants who are defined as high utilizers (frequent emergency department (ED) visits and/or multiple hospitalizations). The CHW works to assist patients in obtaining needed social or community services. The CHW meets with the patient in the community setting to determine barriers to care and facilitates patient engagement in the ambulatory clinics with their Health Home team in order to reduce avoidable hospitalizations and ED use. The CHW works collaboratively with the multidisciplinary Health Home team to assist with medication compliance, hospitalization and ED follow up. Minimum Requirements High school diploma or GED Certificate Certification as Community Health Worker Good verbal communication skills Able to document interactions with client in the EMR Responsible and accountable work ethics Good time management on job assignments Able to work with multicultural staff and clientele Able to work as part of a team Able to work with minimal supervision in community setting Knowledgeable about formal and informal supports available in the consumer’s community Knowledgeable about diverse challenges facing chronically ill patients with limited resources As job requires meeting patients in the community, the CHW must have reliable transportation and must meet the requirements of the TMC Fleet Driving and Safety Compliance policy and must continue to meet these requirements as a condition of employment. Preferred Have worked in a health care setting and/or have personal experience as a caregiver or family member of someone with a chronic illness Evidence of punctuality with good attendance at a previous job Training in de-escalation techniques Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.