Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

• Competitive Salary
• Team Member Hotel Discount Program
• Uniforms Provided
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO beginning after ninety (90) days of employment
• Immediate eligibility for 401k and employer match
• Team Member Awards and Recognition programs throughout the year
• Food and Beverage Discounts
• Tuition Reimbursement

You

You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

The Role

As ‘Guest Services Supervisor’ you will be on the front line, delivering on our mission! Assist the Guest Services Manager by overseeing the responsibilities of the guest service staff. Ensure that the guests are being serviced in a professional and competent manner. Smile and greet customers in a welcoming manner, as the first point of contact.

You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

What’s in a day’s work?

• Top quality Customer service
• First point of contact for our guests
• Work effectively with the team and other departments
• Supervising and training the team
• Checking guest in and out, processing payments
• Good knowledge of the hotel facilities and services we offer
• Maximizing revenue through upsells and room sales
• Administration and Technology savvy
• Available to work when the team and customer needs you

A full service boutique hotel consisting of 117 rooms, restaurant, best in class amenities and meeting space.