Travel Account Manager

EXCITED TO GROW YOUR CAREER? WE’RE GLAD YOU’RE HERE! Stakeholder liaison fostering strategic relationship with internal stakeholders and various client internal support functions. Responsible for oversight of the meeting planning process with both internal stakeholders and external meeting agency partners. **This position is virtual. Strong consideration given for candidates within reasonable driving distance of northern New Jersey. Must have pharmaceutical experience to be considered for this position** Reporting and Working Relationships: Reports to VP or Director level. Direct working relationship with clients and suppliers. Works primarily with client meeting stakeholders and various third-party meeting and event suppliers. Liaises with client meeting and conventions team. Principal Responsibilities: 45% STAKEHOLDER MANAGEMENT: Create and maintain timely upkeep of Standard Operating Practices (sops), communications and training materials for client meeting planning group. Collaborate with internal stakeholders to strategically determine meeting locations, timing of events based on business plans, oversee venue search/selection and contract execution Internal Team/Project Management: 25% PROCESS and SUPPLIER MANAGEMENT: Establish and maintain communication templates and best practices to support the clients’ meeting requirements, compliance and clients’ internal policies. Ensure compliant programming in accordance with client policies, Pharma Guidelines, state law and regulatory legislation, global rules and regulations. Management of compliance approvals, documentation and reporting transfers of values through respective transparency systems Oversee the attendee management process. On-Site program management to include overseeing staff and vendors. 20% FINANCIAL MANAGEMENT: Management of compliance approvals, documentation and reporting transfers of values through client transparency systems. Focus on business objectives and financial requirements to ensure meeting needs are being met while maintaining consistently high levels of service to ensure delivery of cost savings across meetings. Strategic management of program finances from initiation to final bill reconciliation, approval and payment. 10% OTHER: Other tasks as assigned. Qualifications and Skills: Bachelor’s Degree or equivalent experience required. Minimum 7 years of experience in the pharmaceutical meetings industry, in multiple meeting types to include HCP meetings (to include Investigator Meetings, Advisory Boards), sales meetings of a variety of the sizes, large scale pharmaceutical meetings to include national meetings, congresses and launches with a focus on operations and account management. Industry certifications preferred (CMP, CMP-HC, CMM, HMCC, etc.) Extensive knowledge of HCP guidelines and pharmaceutical meeting experience - Pharma Guidelines, state law and regulatory legislation, understanding of regulatory / compliance issues related to meetings. Prior successful experience in developing and maintaining key client and Account Manager/Account Executive relationships.  Experience in managing and directing multiple third-party suppliers. Strong skills in Microsoft Suite, with focus on PowerPoint, Word, Excel. Essential personal traits: Business acumen, strong oral and written skills, flexibility, collaborative, detail-focused, proven leadership skills, ability to perform in fast-paced environment. Prior experience in effectively handling multiple projects/demands.  Proven aptitude for technology and/or software solutions and analytical skills required.  Knowledge of Cvent is preferred. Proven ability in developing cost sheets, budgets and implementing costing strategies and to understand and suggest technology solutions as business stakeholders. Understanding and adhering to client culture, values, policies and procedures. Knowledge of pharma compliance parameters and guidelines. Ability to travel 30% of time required. DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification.  It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job. Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com. Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please. Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0335 or by sending an email to peopleanddevelopment@maritz.com. At Maritz, we believe in putting people at the center of business. Our clients rely on us to help them strengthen their relationships with employees, customers and sales partners. It helps their businesses grow and thrive, and it’s made us industry leaders. Join our award-winning culture and experience a fun, exciting and collaborative work environment that celebrates success and pushes you to be your best self. Maritz and its family of companies boast a wide variety of careers. Check out our Careers page to learn more. Interested in working for one of our companies? Learn more about opportunities with Maritz Motivation Solutions. Learn more about opportunities with Maritz Global Events. Important note to job seekers