Sales Director

This job is for director of sales at the 1886 Crescent Hotel & Spa and Basin Park Hotel.

Essential Duties and Responsibilities:

• Demonstrable verbal and written communication skills and confident sales personality.
• Consult with customers to determine requirements and scope of events, such as meetings, community events, conferences, and weddings.
• Coordinate across departments for event services, including accommodations, catering schedules, and overall banquet event orders.
• Build and maintain customer relationships to connect with potential clients and negotiate contracts.
• Complete paperwork for BEO, bookings, event review, and approve billing.

Expected allocated focuses:

• 50%: Sales and Service of the Bridal Market
• 10% Sales and Service of the Meeting Market
• 20 %: Management of the Sales department
• 20%: Hotel representative to non-profit and community relations

Qualification

• Bachelor's degree in Hospitality, Marketing, Communications, or related field preferred.
• Three (3) years experience in sales related to weddings, catering, or related fields
• Computer literacy with proficiency in software such as Microsoft Suites, Google Drive, Customer Relationship Management, Calendar Management, and other tools.
• Demonstrable problem-solving and analytical abilities with excellent interpersonal skills
• Knowledge of modern office practices, procedures, and equipment.
• Valid driver's license as local travel is required for outside sales efforts

Success Factors:

• Exemplifies core organization values with a true desire to collaborate with others to better processes, ideas, and tasks.
• Ability to communicate concisely through verbal and written means in a team.
• Engage with clients and guests to exemplify a high standard of service
• Maintain a polished professional demeanor under pressure

Physical Demands and Work Environment:

• Physical Demands: This position requires frequent communication with people internal and external to the hotels, with frequent periods of sedentary work in the office. Occasionally requires the ability to move, lift, and position up to 15 lbs.
• Work Environment: A well-lit, climate-controlled office with frequent interruptions in the work schedule. As a member of the organization’s staff, you are occasionally required to work in outdoor environments that are subject to external weather conditions and varying temperatures and must traverse varied and uneven terrain.
• Equipment: Continuous use of a computer, phones, copiers, PMS, and other general office equipment.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Eureka Springs, AR 72632 (Preferred)

Ability to Relocate:

• Eureka Springs, AR 72632: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)
• Work Location: In person