Delivery Lead

About Us

At 1904labs, we are a human-centered technology company that focuses on using modern tools and technologies to solve enterprise organizations' crunchiest challenges. We look for innovative, courageous, intensely curious, and team-minded people. At 1904labs, we are committed to providing each team member with opportunities that will allow personal and professional growth.

The Role

As the Delivery Team Lead you will be accountable for client relationship and delivery team health. The Delivery Team Lead is responsible for proactively building and deepening client relationships, both within the client project group and across the organization. They will ensure the team understands client expectations and builds the right thing while being accountable for removing blockers.

Responsibilities

• Understanding and Serving the needs of each Client

  • Schedule and facilitate a monthly Project Sponsor review

  • Deepening understanding of the project sponsor’s goals and objectives through relationship-building activities

  • Looking for opportunities to broaden your understanding of organizational goals and objectives through meeting new stakeholders

• Understanding and Serving the needs of each Team

  • Responsible for navigating all phases of the team's cycle (Forming, Storming, Norming, Performing)

  • Facilitate the team's understanding and adoption of 1904labs best practices including HCDAgile

  • Accountable for keeping the team at performing by enabling the team to self-organize

  • Ensuring team health through 1:1’s with team members

Requirements

• Bachelor in Computer Science/Computer Engineering or equivalent experience

• Demonstrated experience working directly with stakeholders

• Experience working with Agile software development or data solutions

• Excellent written and verbal communication and prepared to exhibit serving leadership every day

Desired Skills

• Naturally curious and asks a lot of questions to understand client's personal and professional goals

• Passionate about understanding business objectives and finding potential solutions through software development

• Enjoys ambiguity and the challenge in divergent thinking and aligning stakeholders and teams around crunchy problems

Why Choose 1904labs?

• Innovation Hours - 10% of our work week is set aside to work on our own ideas and projects. We believe that giving folks the time and space to innovate and tinker allows them to bring fresh ideas and perspectives to the work we do.

• Innovation First - work where it makes sense - each day we want you, in conversation with your team, to work from where it makes the most sense.

• Competitive salary, bonus, and benefits (medical, dental, paid parental leave, 401k match).

• We invest in the personal and professional growth of every employee because we believe growth leads to innovative solutions and personal fulfillment.

• Career paths are crafted by you and supported and nurtured by 1904labs.

• Experienced team made up of intensely curious and innovative thinkers from a variety of disciplines who inspire each other to come up with the best solutions possible.

• Being a trusted advisor to our clients allows us to affect change within their organizations.

• We work to create an intentional culture crafted around promoting and supporting the needs of our employees as whole people.

• Flexible schedules and a Human-Centered approach to work.

• Strong commitment to the community. Take advantage of the relationships we’ve built with our established community partners or pursue any other community endeavor you are passionate about.

Don’t meet every requirement? No problem. We encourage you to apply if your skills and experience align without meeting all requirements. We are committed to fair hiring practices and equal treatment and opportunity in all areas of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. 1904labs is an equal-opportunity employer; committed to an environment of inclusion, free from discrimination, harassment, and retaliation.