Director, IT

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Department of Information Technology has an exciting opportunity for a Director of Information Technology to work in Coral Gables, FL. The Director, Information Technology is a motivated and organized technology leader who is responsible for the partnership and delivery of innovative, scalable, high-quality solutions incorporating digital transformation and enterprise development standards. This role includes leadership responsibilities with a focus on iterative delivery following agile methodology best practices, as well as promoting a culture of high performance and continuous improvement. The incumbent in this position directs internal teams in the planning and execution of initiatives as they relate to digital transformation, and strategic IT initiatives. Through partnerships and community engagement, there is a focus on supporting digital innovation at the University. Department Specific Functions Digital Transformation Strategy and Planning Understands complex business needs, processes, strategies, and objectives to identify opportunities for technology improvement and/or innovation. Works directly with senior leaders and constituents to identify and address digital transformation needs. Lead business proposal development for highest value opportunities. Maintains an overview of market trends, emerging technologies, and unmet organizational needs; provide thought leadership for key digital initiatives and create succinct, compelling material to ensure clear communication across the enterprise. Presents complex technical information in a clear and concise manner to a variety of audiences including senior leaders. Provides systems and architecture expertise in areas of digital transformation. Maintains proficiency and certifications with the technologies required and the application systems assigned. Digital Transformation Program and Pipeline Management Manages a portfolio of digital transformation initiatives, working across multiple teams to support University initiatives. Track and report on KPIs, communicating momentum of projects and value gained from programs with regular updates and project briefs. Identifies gaps, captures emerging opportunities, and supports expansion of digital. transformation strategies through new programs and partnership activities. Balances competing priorities and complex digital initiatives. Supports the development of programs, tools, roadmaps, and protocols to operationalize ideas into digital innovations, proactively identifying roadblocks to delivery, and advances projects toward key milestones in an efficient way. Facilitates and continuously improves the core processes for managing an innovation project portfolio and driving team collaboration. Execute programs such as internships, accelerators, hackathons, workshops, and community group meetings to nurture a pipeline of collaboration and mentoring, while aligning strategic value between the organization and participants. Manages a portfolio of services, including but not limited to ideation, prototyping, business analysis, pilot readiness, and quality assurance (QA) testing. Collaboration Helps to determine new and creative methods to collaborate on projects and initiatives. Advises and works with other IT teams, serving as a bridge between various groups to accomplish a goal. Promotes a culture of high performance and continuous improvement that values learning, a commitment to quality and accountability to deliver high-quality solutions. Cultivate a community and culture of innovation by continuously getting to know the University’s constituents. Core Job Functions Supervises the performance management of all assigned staff, including making decisions as they pertain to hiring, training, evaluation, promotion, and termination. Manages daily operations and directs staff to achieve departmental goals and objectives. Assumes responsibility for campus-wide initiatives involving computer support services. Develops, promotes, and maintains standards as they relate to technical support services and devices, including manufacturing and architectural standards. Designs improved work systems by revising work standards, policies, and procedures. Directs and manages project plan development, risk assessment, communications, budget tracking, status reporting, vendor management, and successful project completion. Manages projects with support staff by giving them a clear understanding of the departmental mission. Monitors project prioritization, active projects, and the development of dashboard and reporting mechanisms. Assumes responsibility for enterprise-wide IT projects and ensures an efficient and timely conclusion. Contributes to strategic plan and assists in providing short- and long-term solutions to help meet campus-wide strategic and tactical planning initiatives. Communicates with administration and staff regarding the efficient and timely delivery of services. Performs follow-up investigations on inquiries, complaints, and problems. Assists in the determination of critical milestones. Seeks ways to improve operations and oversees the preparation of productivity reports. Establishes departmental goals and objectives, identifies areas of improvement, and implements action plans to meet these. Attends professional meetings, workshops, conferences, and seminars to keep abreast of technological market advancements. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Minimum Qualifications: Bachelor’s Degree in related field Minimum 7 years of relevant work experience. Any relevant education, certifications and/or work experience may be considered. Managing or participating in a full application development lifecycle. Working in a fast-paced environment while managing simultaneous projects. Learning and implementing new technologies. Agile background. Knowledge, Skills and Attitudes: Excellent presentation and interpersonal skills. Outstanding oral and written communication skills. Excellent leadership and organizational skills. Works well independently or as a member of a team. Solid computer skills. Ability to lead, motivate, develop, and train others. Ability to exercise sound judgment in making critical decisions. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Strong technical background and problem-solving skills. Identify and mitigate risks in process and technology. Strong experience in all phases of the software development life cycle. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: i108 The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. Transforming lives With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.