Retail Operations Administrator

Job Type: Regular Work Location: Client Support Center - Southlake, TX 76092 Overview: 2020 Companies is now interviewing for a full-time Retail Operations Admin! Do you have an eye for detail and superb multi-tasking skills? Do you enjoy problem solving? If so, you may be a great fit as an Operations Admin! As a Retail Operations Admin you would have a keen eye for detail within the sales operations department, as well as advanced administrative skills. You would be responsible for ensuring the quality and accuracy of work produced while supporting business growth as envisioned by 2020 Companies according to business needs, business goals, and company culture. Qualifications: Advanced administrative skills High-level Excel knowledge with V-lookup, formulas, and workbooks Work within a team environment What's in it for you? Competitive rate of $17.00 per hour, based on experience Paid weekly Work both in-person at office in Southlake, TX and remote Work-life balance with hybrid work environment with 2-3 days in office after training Collaborate with a diverse team Paid Time-Off Eligible for medical and dental benefits Eligible to participate in 401K Office offers on-site fitness facility and food pavilion Are you that person? Do you thrive in deadline oriented environments? If so, we encourage you to apply because you are exactly what we want! #ClientServices #Operations #Admin #Administrative Job Description: Partner with key stakeholders to provide operational support for both field management and internal teams Communicate in a timely and professional manner with all employees and internal stakeholders Contribute to a positive new hire experience by entering accurate and detail oriented data Maintain excellent data integrity within all operations related systems Manage and troubleshoot access to all operations related systems Ensure new agent information is appropriately communicated to internal/external clients (uniforms, badges, business cards, system usernames/passwords, etc) Provide accurate and timely information in response to all inquiries and general correspondence Receive and send packages and general mail Effectively create and maintain reporting spreadsheets Maintain a high-level of customer service during inbound/outbound calls Perform all other duties as assigned Performance Measurements: Promptly update data in reporting systems; ensure data integrity through audit/review Accurate tracking of travel/field expenses Ensure reporting accuracy Qualifications: High school diploma or equivalent required; Business degree preferred 1 year administrative and/or customer service experience Excellent verbal and written communication skills Excellent interpersonal and customer service skills Ability to organize and prioritize multiple tasks effectively; paying close attention to detail Demonstrate initiative and follow-up with customers Intermediate working knowledge of Outlook and Microsoft Office (Word, Excel, etc.) Mental & Emotional Requirements: Manage stress appropriately Make decisions under pressure Manage anger/hostility or other emotions appropriately Work alone Work in confined or crowded areas Physical Requirements: This is a ‘Sedentary’ position; there will be prolonged periods of sitting, exerting up to 10 pounds of force may be occasionally required. Additionally, this position will be required to: Sit for 2 hours per day Hear alarms/telephone/tape-recorders/horns/normal voices Bend at waist, occasionally Have clarity of vision What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. WHO WE ARE 2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients. WHAT WE DO Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success. Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike. WHERE WE DO IT We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes. HOW DO WE DO IT To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems. We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need. WHAT YOU CAN EXPECT FROM 2020 COMPANIES We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We are continually identifying opportunities to encourage our team to be their authentic selves while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities, or professional stretch assignments, you can expect 2020 Companies to support you. 2020 COMPANIES’ COMMITMENT We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.