Director , Operations Compliance

2139 GG Inc. US Operations
Reston, VA Full Time
POSTED ON 4/6/2024
We’re looking for motivated, engaged people to help make everyone’s journeys better. This role is responsible for ensuring Compliance of the North American regional unit operations in the areas of Food Safety, Environment, Health, Safety and Sustainability. Actively lead improvements and implement risk mitigation solutions within all regional operating units. Manage regulatory and internal requirement changes for immediate adaptation in operations. This individual will work collaboratively across all sites within the region to drive gategroup’s Compliance strategy and plans to achieve world-class/zero incident performance. This position will report directly to the VP, Procurement, Assets & Compliance. Main Duties and Responsibilities: Provide leadership, development and succession planning for regional and operating unit Compliance team members through teaching and coaching. Support the strategic development of Compliance goals, objectives, and targets at the regional and unit levels. Liaise with support functions such as HR, Legal, Procurement, Commercial, etc. to evaluate and reduce potential risks. Provide operating unit technical support in the areas of quality, food safety, occupational safety and health, sustainability, waste management, wastewater and storm water pollution prevention, air quality and environmental compliance and reporting. Prepare proposals and reports for senior leadership. Ensure adherence to departmental budgets. Liaise with customers, trade unions, business, regulatory and industry groups to identify emerging trends and issues. Champion quality improvement and problem-solving efforts across the region. Drive long-term defect prevention vs. short-term corrective actions In conjunction with internal and external stakeholders, identify, develop, and implement Company and legal Environmental, Social Governance (ESG) and sustainability requirements to continuously improve regional ESG performance. Drive sustainability, waste reduction and recycling processes through the identification of opportunities and targets. Support operating unit program implementation and oversee the tracking of sustainability results for regional and global reporting. Assess and ensure Compliance with local, state, and federal food safety, environmental, health and safety regulations. Work with units to maintain Compliance with governmental and Company standards. Work with regulatory agencies and consulting firms to achieve operational goals and develop corrective and preventive action plans to address areas of non-compliance. Support operating units in determination of quality defects, accident and injury root causes, corrective and preventive actions. Monitor, measure and communicate compliance trends, targets, and impacts through Compliance scorecards. Evaluate and continuously improve Company risk prevention process effectiveness. Work with operational leadership to optimize deployment of Compliance processes. Ensure regulatory reporting responsibilities of business units are met Administer corporate Compliance policies and procedures and make improvement recommendations. Qualifications Education: Bachelor’s degree in environmental, health, safety, quality, business management or related field of study. Master’s degree or continuing education/certification in ISO, Just Culture, IATA, Sustainability, OSHA, etc. preferred. Work Experience: 15 years of increasing safety, occupational health, food safety, quality, environmental protection, and sustainability leadership responsibility. Airline industry, large scale catering or food manufacturing experience preferred. A proven record of achieving results through stakeholder partnerships and relationship building. Proven experience developing and implementing safety, health, quality, food safety environmental, and/or sustainability processes Proven teamwork and cross-functional abilities influencing leaders in a fast-paced environment Technical Skills: (Certification, Licenses and Registration) Extensive experience with Microsoft Office applications Strong knowledge of compliance management systems (EX: ISO 9001, 14001, 22001, 45001) Knowledge of Hazard Analysis and Risk-Based Preventative Controls (HARPC) for Human Food Language / Communication Skills: Excellent interpersonal, communication and influencing skills Excellent verbal and written communication skills required Strong presentation skills for all levels of employees Passionate and self-motivated to excel Team player able to build consensus and lead successful teams Detail orientated, flexible and responsive Ability to handle multiple tasks and meet tight deadlines Job Dimensions Geographic Responsibility: Full regional responsibility Type of Employment: Full-time Travel %: 50%, with some international travel Exemption Classification: Exempt Internal Relationships: Will interact at all levels from front-line employees to senior officers of the Company External Relationships: Will interact with key customers, regulatory officials, vendors and expert consultants Work Environment / Requirements of the Job: Office, airport ramp and flight kitchen Budget / Revenue Responsibility: North America Compliance Organization Structure Direct Line Manager (Title): VP, Procurement, Assets & Compliance, Region Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: up to 10 Number of Dotted Line Reports: up to 40 Estimated Total Size of Team: up to 40 gategroup Competencies Required to be Successful in the Job: Thinking – Information Search and analysis & problem resolution skills Engaging – Understanding others, Team Leadership and Developing People Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Responsibility, Passion and Respect. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. gategroup reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting. gategroup – an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. For California Residents, please click here to view our California privacy notice. If you want to be part of a team that helps make travel and culinary memories, join us! gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.

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