Clinical Supervisor: Physical Therapy

At 21st Century Home Health Services (HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 350 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 2,500 patients in San Francisco, San Mateo, Santa Clara, Contra Costa and Alameda Counties. We are proud to share that we have recently expanded into Solano, Napa and Santa Cruz Counties.

Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%. We have the highest Medicare classification rating of 5-stars, based on a set criteria determining excellence.

All Opportunities at 21st Century require you to be in the field visiting patients homes. We do not offer work from home/remote opportunities unless noted.

Full- Time Clinical Supervisor: Physical Therapy

Coverage area: San Francisco, San Mateo, Santa Clara and Santa Cruz Counties*

What You’ll Do:

The Clinical Supervisor - Therapy is responsible for ensuring that patient care is coordinated and managed appropriately.  They serve as the first point of contact for field clinicians to ensure support is easily accessible in a timely fashion. The Clinical Supervisor-Therapy is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel. This is a leadership position that is responsible for the oversight of clinicians providing patient care to patients in their place of residence.

This is a hybrid of field work and on site based at 21HHS office:

2 Days in the Burlingame office

3 days in the field: 12 patients visits each week (supervisory visits of field clinicians)

This is a leadership position that is responsible for the oversight of clinicians providing patient care to patients in their place of residence. 

• Responsible for in the field oversight of clinicians who provide care and treatment to patients in their place of residence.
• Daily patient activities: Handles incoming calls timely, and follows up as necessary to ensure appropriate actions are taken to meet the internal and external customer needs.
• Coordinates training and educational programs for nurses within the field to improve clinical outcomes and competencies. 
• Assesses staff learning needs and formulates specific plans and goals for next evaluation period with employees, performs administrative call duties, and serves as a role model and resource for staff. 
• Functions as the first point of contact for field clinicians to assist in patient care escalations etc. 
• Coordinates at least bi-weekly Case Conferences with clinical team to discuss patients' progress and for revision of the care plan as needed to meet planned outcomes.
• Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. 
• Reviews patient’s clinical diagnosis, medications, procedures and clinical course.
• Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care.
• #21hhsindeedhp

• Two years management or supervisory experience in a rehabilitation therapy department or program, preferably home care.
• Possesses a degree from a baccalaureate or masters program in applicable discipline  approved by an accredited organization.
• Current CA Physical Therapist license
• Current Basic Life Support (BLS) 
• Valid CA Drivers License with acceptable driving record
• All license and certifications must be current at time of hire and sustained throughout employment

* You will be assigned to a County as a primary location, however you will be expected to be available to cover for vacancies, leave of absences, as well as supporting increased census and client care needs outside of the assigned area. 21st Century Home Health puts forth every effort to accommodate the assigned primary territory, but on occasion, in order to support safe patient care and meet the demands of a growing business, staff may be reassigned temporarily.

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21st Century Home Health Services (21HHS) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.