What are the responsibilities and job description for the Server Assistant/Busser position at 220 Merrill?
We are looking for a motivated, hardworking, and passionate Server Assistant with incredibly high standards, to join the Iconic Collection team.
The Iconic Collection consists of big name restaurants throughout Downtown Detroit such as Parc, Anchor Bar, Fountain Detroit, and Cadillac Lodge. We also have 220 Merrill and Rose Room in Birmingham. We are excited about the opportunity of you possibly joining our Iconic team.
Essential Duties and Responsibilities
· Provide a friendly, inviting and personal environment for guests
· Anticipate guest needs and respond to guest inquiries and requests in a courteous and polite manner
· Adhere to all standard operating procedures and sequence of service standards
· Maintain line of sight/atmosphere control by circulating through your work area throughout shift
· Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude
· Keep table tops, floors and service areas clean/free of dirty glasses, dirty ashtrays, trash and any unnecessary items throughout shift
· Keep service station and service equipment storage clean and organized
· Safely transport service trays from table areas to back of house or service station
· Clean all spills and waste immediately, Sweep and mop as needed and Polish and wash glassware throughout shift
· Responsible for making sure your area is always prepped accordingly with supplies and that it is kept clean to run as efficiently as possible
· Clear tables of debris and any spillage throughout the shift
· Adhere to all specified marketing requirements and guidelines (guest list, reservations, social media, etc)
· Record and report any equipment failure and/or safety hazards to a Manager immediately
· Performs other job related duties as assigned
Job Types: Full-time, Part-time
Weekly day range:
- Weekends only
Work Location: In person