Sales and Service Manager
Job Posting for Sales and Service Manager at 24 Hour Fitness USA, LLC
Who we are:
At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.
At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.
You're excited about this role because you will:
- Set challenging goals for yourself and your team, including relevant metrics and action plans that will drive your business forward. Build a high-performing team with a bench plan designed to achieve, exceed, and sustain your business results and create an environment that fosters the conditions for success.
- Communicate, lead by example, and motivate the team to provide an exceptional membership experience with passion. Engage and inspire a team to achieve and exceed revenue targets for membership, fitness & labor.
- Model the behaviors that will motivate and train your team to provide an exceptional membership experience. Create an inclusive culture that reflects the company brand, values, and strategy. Leverage your ability to identify and attract great talent and help them become their very best for our members.
You'll spend your days:
- Demonstrating, coaching to, and focusing on the behaviors that drive member acquisition and retention, and proactively reviewing process and team member effectiveness. You drive successful guest and member engagement, and are responsible for the attainment of sales goals, including new member sales and fitness revenue, retail and member retention.
- Recruiting, hiring, and onboarding skilled sales and service-focused individuals to set your team up for success. You'll cultivate strong selling skills through continuous assessment, feedback and coaching via observation, shadowing, and modeling interactions with guests. You'll also deliver regular training to ensure your team provides exceptional service in a member-centric environment.
- Partnering with the club Fitness Manager to execute company fitness initiatives designed to improve the member experience and increase engagement through fitness offerings - including personal training, group exercise classes and 24GO digital content.
- Developing and executing business plans, reviewing weekly sales numbers and club statistics with your GM to identify potential revenue gaps and modify team execution strategy as necessary.
We're excited about you because you:
- Get excited about great service - you'll partner with your General Manager (GM) to provide a best-in-class, member-centric experience tailored to guest and member needs. You lead by example to provide a clean, friendly, well-maintained club to members and guests, building a community where everyone feels included.
- Recognize and celebrate exceptional performance and the excellent results our members will achieve by coaching and developing your sales and service team members. You'll collaborate and problem solve with your team to help remove obstacles and ensure that we exceed our existing and new members' expectations.
- Bring with you 2 years of progressive retail or sales leadership experience and a commitment to helping others achieve their Fitness and wellness goals.
Availability
- Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community .
Travel Requirement
- Availability to travel 10% of the time to attend training and meetings
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Requirements:
We're excited about you because you:
- Get excited about great service - you'll partner with your General Manager (GM) to provide a best-in-class, member-centric experience tailored to guest and member needs. You lead by example to provide a clean, friendly, well-maintained club to members and guests, building a community where everyone feels included.
- Recognize and celebrate exceptional performance and the excellent results our members will achieve by coaching and developing your sales and service team members. You'll collaborate and problem solve with your team to help remove obstacles and ensure that we exceed our existing and new members' expectations.
- Bring with you 2 years of progressive retail or sales leadership experience and a commitment to helping others achieve their Fitness and wellness goals.
Availability
- Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community .
Travel Requirement
- Availability to travel 10% of the time to attend training and meetings
Salary.com Estimation for Sales and Service Manager in Santa Cruz, CA
$187,715 to $266,598
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Sales and Service Manager.
Click the checkbox next to the jobs that you are interested in.
-
Business Development Skill
-
Income Estimation: $148,396 - $380,226
-
Income Estimation: $161,043 - $224,295
-
-
Competitor Analysis Skill
-
Income Estimation: $164,343 - $227,975
-
Income Estimation: $164,691 - $215,486
-
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at 24 Hour Fitness USA, LLC
24 Hour Fitness USA, LLC
Mililani, HI
Full Time
24 Hour Fitness USA, LLC
Piscataway, NJ
Full Time
24 Hour Fitness USA, LLC
Fairfax, VA
Full Time
24 Hour Fitness USA, LLC
Orlando, FL
Full Time
Not the job you're looking for? Here are some other Sales and Service Manager jobs in the Santa Cruz, CA area that may be a better fit.
We don't have any other Sales and Service Manager jobs in the Santa Cruz, CA area right now.
24 HOUR FITNESS, Santa Cruz, CA
TX06 Bridgestone Retail Operations, LLC., Watsonville, CA