What are the responsibilities and job description for the Server/Host position at 251 Country Buffet?
About us
251 Country Buffet is a small Buffet Style Restaurant opening in Brewton, Alabama in Early September 2023. We are professional, customer-centric, fast-paced and our goal is to Exceed Customer Expectations.
Our work environment includes:
- TOP Customer Service
- Family Oriented
- Employee Discounted Meal Service
At 251 Country Buffet, we know that successful people are the foundation of our company. We are currently seeking energetic, friendly individuals to join our team!
251 is BREWTON’S NEWEST RESTAURANT - As a server, you MUST be able to deliver Exceptional Customer Service! as our goal is to EXCEED our Customers Expectation’s at every visit by providing safe, friendly, and attentive service that makes our guests feel welcome.
We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining a clean restaurant.
We'd love to welcome you to our Team as the newest member of the 251 Family!
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Hospitality is the most important part of the Server’s responsibilities. The keys to success for a Server include a clean, neat appearance, positive attitude, and courtesy.
- Ensures guest satisfaction and promotes return visits.
- Practices positive public relations by ensuring our restaurant is welcoming and makes our guests’ experience pleasurable.
- Shows enthusiasm and willingness to “Go The Extra Mile”.
- Promotes teamwork by assisting the other 251 Team Members to ensure outstanding guest service.
Operational Excellence:
- Thoroughly understand our menu and ensure guests’ receipts match the number of guests dining in their party.
- Performs opening and closing procedures and side work duties.
- Brings equipment and facility problems to the attention of the Manager.
- Familiar with the correct table bussing procedures.
- Follows safe work practices to ensure personal safety and the safety of other Co-workers and guests.
Cleanliness:
- Performs duty roster and meets cleanliness, service, and quality standards.
- Follows local health department laws.
Camaraderie and team spirit that makes working here rewarding.
What You Need to Succeed
- Skills of Multi-tasking, listening and communication skills.
- Job Qualifications – Must be of legal age to serve based on state requirements.
- Perform the Physical Demands – Lift and carry up to 30 pounds, remain on your feet for several hours, work under pressure, bend, reach, and stoop.
BIG plans are on the horizon for 251 Country Buffet. There is no better time than now to join the 251 Family!
Great Country Cookin’ You can be proud of the food you serve. The tremendous variety of country food will make us the perfect destination for hungry guest.
Required Duties and Responsibilities:
- Arrives at work on time, well-groomed in a clean uniform for every shift.
- Maintain high standards of personal appearance and grooming.
- Always demonstrates a positive attitude, willing to help-out where needed.
- Follows all 251 CB safety, sanitation, and employee guidelines.
- Follows direction from managers and owners in setting up the restaurant for business.
- Maintains a clean work area during the shift.
- Follows 251 CB steps of service in exceeding the guest’s experience.
- Knowledgeable of 251 CB’s menu and suggestive sells items to enhance the dining experience.
- Assists other team members in the taking care of guests, cleaning and maintaining tables, and running food.
- Understands basic money handling and can make proper change.
- Must be flexible in schedule requirements as hours may fluctuate.
- Work well with all types of customers and co-workers
- Assist other employees to complete any tasks during shift.
- Willing to clean all areas of the restaurant as needed.
- Other duties as assigned.
Candidate Minimal Requirements:
- Education: Can read all training materials printed in English.
- Previous restaurant experience preferred, but not required.
- Complete requirements of job without constant supervision.
- Natural smiling personality.
- Previous restaurant or customer service experience is not required but is preferred.
Physical Requirements for this Position:
- Continuous standing, bending, lifting/carrying items (up to 30 pounds), including food service trays to and from the kitchen.
- Must be able to smile at all times while maintaining a positive service attitude at all times.
- Ability to communicate with all guests clearly and cheerfully.
- Able to be on their feet for prolonged period of times.
- Must be able to balance and carry multiple food and beverages to and from dining area.
- Must be able to bend and reach to clean under and around tables, booths, and other seating; as well as reaching to restock necessary items on buffet bar.
Positions Classification:
- Full-time
- Part-time
Hours per week:
- 30-39 (estimate)
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
Pay:
- $7.25 - $10.00 per hour (including tips)
- Discounted Meals (while working)
Schedule:
- 8-12 hour shift
- Day shift
- Holidays
- Monday to Saturday
- Overtime (if needed)
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Thank you for your interest in 251 Country Buffet. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
Job Types: Full-time, Part-time
Pay: $7.25 - $10.00 per hour
Shift:
- Day shift
- Morning shift
Experience:
- Restaurant experience: 1 year (Preferred)
Work Location: In person
Salary : $7 - $10