What are the responsibilities and job description for the Housekeeper position at 27North?
What We're Looking For
At Barsala, our shared mission is to consistently provide our guests with great accommodations. As a Housekeeper, you prepare the rooms for the arrival of new guests. Your work makes the first impression by which guests judge their stay. Your thoroughness and attention-to-detail play a pivotal role in creating great guest experiences.
Objectives
- Achieve and maintain a cleanliness score of >= 9.0 based on guest post-stay surveys
- Communicate effectively with the Hospitality Manager and Head of Room Preparation
- Complete room preparation at a rate of at least one apartment per hour
Requirements
- Must provide basic cleaning supplies
- Must maintain a cleanliness score of at least 8.0 at the end of each quarter to remain employed
- Must have a smart phone for receiving work assignments and marking work as complete
- Bring assistants/helpers as necessary to complete cleanings on busier days
Responsibilities
- Monitor work assignments and communicate work completion in a timely fashion
- Use appropriate equipment and cleaning supplies for thorough cleaning and sanitization
- Prepare rooms for guest arrival according to Barsala standards, including stocking consumable supplies
- Communicate maintenance/repair needs promptly to the supervisor
- Maintain a clean and organized storage area
- Monitor personal performance using an online platform
Compensation
- Housekeepers are paid on a per-unit basis
- Pay is based on the size of unit, with larger units paying a higher rate
- Paychecks are deposited twice a month
Source: Hospitality Online
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