Field Training Local Market Coordinator

Over the course of our 40 year history, 3 Day Blinds has become the leading national retailer and manufacturer of quality custom made blinds, shades and shutters. We help transform our client's homes and work places by offering a wide variety of products that add beauty and comfort to every space.

The role of the Local Market/Field Training Coordinator reporting to the District Sales Manager (DSM), is key to the success of our ever-growing team of Design Consultants (DC’s).

WHAT’S IN IT FOR YOU

• You’ll receive 4 weeks of world class training and be provided with state of the art tools, including a laptop, smartphone, product samples, and other resources necessary for your success - at no cost to you!
• We offer a competitive benefits package including Medical, Dental, Vision, and a 401(k) with a company match.
• Mileage Reimbursement
• Enjoy the flexibility of working in the field, where your days are primarily spent accompanying new DCs on their appointments

 HOW YOU’LL CONTRIBUTE

• Provide support to new DC’s on ride-alongs 5 days a week for first 4 weeks of selling, and subsequently provide feedback/coaching to the DC that is specific and actionable
• Support new DC’s success by reviewing training items and by coaching to opportunities that arise on appointments
• Assist new DC's with reviewing of client invoices to catch potential errors before order goes into production
• Verify accuracy of window measurements while on ride-alongs
• Provide the DSM with accurate, substantive, and timely written & verbal feedback including issues being seen in the field
• Help instill good habits in new DC’s that will lead to their success: time management, following processes, responding in a timely manner to all email inquiries from Corporate Office, DSM and Customer Care
• Improve sales errors occurrence and first time installation rates by researching and understanding causes of DC errors, coaching DC’s and providing feedback in team meetings
• Partner with installers to identify causes of measuring errors and assist with measuring workshops in coordination with the Training Department or Installed Services Department
• Present product related updates in team meetings as required by Training Department
• Help coordinate installer ride alongs with new hires during training
• Live our Core Values of Integrity, One Team, Excellence, Superior Client Experience and Passion, to Delight our Customers

ATTRIBUTES FOR SUCCESS

• Well defined relationship-based service skills, with demonstrated customer service orientation
• Strong ability to manage competing priorities in a timely manner, and multi-task within a fast-paced and dynamic environment
• Ability to learn quickly and be resourceful
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Excellent interpersonal and communication skills
• Ability to work independently, but also engage successfully in a team
• Well organized with attention to detail and consistent follow through

REQUIRED

• High school degree or equivalent is required. Some college work is preferred
• Can lift & carry up to 35 pounds
• Reliable transportation, a valid driver’s license and proof of insurance
• Can drive within canvassing areas and also accommodate longer drive times to meet the needs of clients outside of assigned area
• Experience with Microsoft Windows based platforms such as Word and Outlook

PREFFERED

• 2-5 years relationship selling experience within either:
• In- home or outside sales, preferably in specialty or custom product/services
• Retail environment – ideally in like field such as Home Décor/Furnishings