Provider Relations Coordinator

Overview

This position is an administrative role that supports all provider relations and crossover recruiting functions.

Responsibilities

• Assist with the coordination of the recruiting and hiring process for all provider new hires.
• Establishes and maintains good working relationships to support all those involved with the provider onboarding experience.
• Ability to teach essential computer skills remotely (Microsoft office, outlook, time entry system, and EMR) including computer set-ups, and provide orientation.
• Provides excellent customer service to internal and external personnel.
• Responsible for maintaining and sending a variety of recruiting or onboarding documents for signature.
• Responsible for the proper entry, storage, security, and use of necessary data.
• Completes and maintains all necessary reports for weekly or monthly review.
• Works proactively to support the needs of the department.
• Makes suggestions and provides feedback to improve the workflow of the department.
• Collaborates and assists with Credentialing and Human Resource departments during the hiring and onboarding of new providers to assist with needed documentation and hiring process.
• Facilitate and track provider relations recognition program.
• Order initial equipment and supplies for providers and assist with retrieval when needed.
• Properly represents the Company at all times when working with potential candidates.
• Critical thinking skills that include problem solving techniques
• Works to ensure compliance of Company and all government guidelines is always maintained.
• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.  
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.
• Reacts positively to change and performs other duties as assigned.

Qualifications

• High School Graduate, or equivalent experience preferred.
• 2 years experience working with Physicians and/or other professionals.
• Strong urgency and able to practice a high level of confidentiality.
• Knowledge of proper grammar, spelling, and rules of composition.
• Ability to work effectively, independently and with management and other team members.
• Ability to organize and complete work in a timely manner.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrate skills in database management and record keeping.
• Excellent organizational skills.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.