Job Posting for Mail Clerk (Part-Time) at 360training

360training

360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today’s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.

At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.

360training offers a compelling compensation package that ties to performance and impact. We offer quality health plans to meet a variety of needs, life and disability benefits, a retirement savings plan with company match, and a Flexible Time Off program.

Mail Clerk

360training.com is seeking an outgoing and customer-service oriented Mail Clerk to join our growing team in Austin, TX. This will be the go-to person to respond to JIRA tickets, prepare certifications and other fulfillment orders and to escalate issues to the proper person as needed.

Responsibilities

Review and disperse mail to appropriate department leads
Process outbound mail requests
Scan and file all returned mail
Respond to Customer Support inquiries
Provide clear communication in all interactions
Create and resolve all JIRA work order tickets requesting OSHA replacement card, upgrades, and or other fulfillment requests
Laminate certificates and prepare them to be mailed to customers
Validate and prepare Regulatory Uploads and Printing
Creates and maintains reports concerning delivery volumes, productivity, and compliance
Run reporting for regulatory research and validation
Assist with office supplies and vendor relationships
Partner with internal departments and external partners
Ensure accountable inventory and fulfillment practices for all aspects of the company
Performs all other tasks as directed

Qualifications

Attention to detail
Ability to enter data
Experience with excel and computer skills
Some mailroom experience preferred

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Mail Clerk (Part-Time)

Job Posting for Mail Clerk (Part-Time) at 360training

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