Hospital Telecom Operator

4 Corner Resources
Orlando, FL Contractor
POSTED ON 8/18/2022 CLOSED ON 9/18/2022

What are the responsibilities and job description for the Hospital Telecom Operator position at 4 Corner Resources?

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecommunications Operator

What you will do in this role:
  • You will answer the switchboard in a calm and professional manner.
  • You will page all personnel as authorized in department procedures in a professional manner.
  • You will page, verify, and record all emergency calls.
  • You will monitor all alarm indicators located in the operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.
  • You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.
  • You will accurately transfer calls to the correct extension or department.
  • You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.

What qualifications you will need:
  • You must have a high school diploma or equivalent
  • Operator and/or customer service experience.
  • Must work well under extreme pressure and have excellent communication skills
  • Prefer experience with a switchboard/phone operating system but not required. 
  • Experience working in a hospital environment preferred but not required.
  • Availability to work a flexible schedule, including nights and weekends.

The Telecom Operator pay is up to $16/hr and is 3rd Shift.


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