Billing Specialist

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Billing Specialist oversees the accurate completion of the charge entry billing process to ensure the financial viability of the organization in accordance with State and Federal reimbursement guidelines. Duties include but are not limited to ensuring accurate and timely charge entry for DCH physician groups. Responsible for correcting all CPT, ICD-10 coding related issues to ensure clean claims via electronic or paper. This position requires a candidate who demonstrates strong technical knowledge and expertise and is professional in both appearance and approach. Communication and interpersonal skills are required in order to effectively interact with various contacts. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. Maintains utmost level of confidentiality at all times. Adheres to hospital policies and procedures. Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. Enter patient charges to corresponding patient accounts. Notifies Office Manager or Director of any billing rejection trends. Notifies Office Manager or Director of system problems and/or issues immediately. Demonstrates understanding of security and confidentiality of data and information. Maintains a calm, professional demeanor with caustic and/or irate customers. Assists in training of other team members and acts a resource for all staff members. Maintains flexibility in scheduling to ensure optimal departmental operations. Effectively demonstrates DCH’s philosophy, values, and mission as evidenced by interactions and feedback from clients. Maintains and ensures confidentiality of financial patient records. Performs special projects assignments, and other work related tasks as designated in a timely and professional manner. Responds to all customer inquiries in a timely and professional manner to ensure customer satisfaction. Customer is defined as all individuals requiring services from DCH (i.e., patients, providers, payers, and other DCH associates). Perform any other duty as assigned by the Office Manager or Director. Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Experience in working with EPIC Preferred Ability to spell medical words accurately Ability to type 60 WPM Prior experience working in a medical billing office Until all children are well. Driscoll Children’s Hospital and its specialty centers, urgent care centers, and after-hours facility serve a vast area covering 31 South Texas counties. The hospital is a 191-bed tertiary care center offering 32 medical and 13 surgical specialties. Combined with our non-profit, community-based Health Plan, Driscoll Health System is an exceptional workplace for anyone with a big heart and a drive for success. Smiles, hugs and a soothing touch are as much a part of Driscoll’s approach to treating children as is its advanced medical treatments and technologies. The core values at Driscoll Heath System are: Compassion, Advocacy, Respect, Excellence, and Stewardship. These values are exemplified through every position - from treating the most critical patients hands-on, to maintaining a clean environment, to keeping the organization running from behind the scenes. We invite you to learn about Driscoll’s rich history and explore the laidback lifestyle South Texas has to offer.