Patient Representative

Hours of Work : 8am-5pm Days Of Week : M-F Work Shift : Job Description : Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Your Job: • High school education or equivalent • 2 years in a front office using Medical Management software • Typing or data entry at 40 wpm • Working knowledge of medical terminology and coding Your Job Responsibilities: • Greets patients in a prompt, courteous and helpful manner. • Checks-in patients, verifies and updates demographic and insurance information to the medical record. • Collects payments and enters charges into computer system. • Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information. • Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. • Proficiency with medical office technology systems. • Maintains work area and reception area in neat and orderly manner. • Advises Office Manager of problems and concerns in the Front Office and helps in problem solving. • Attends educational and staff meetings as scheduled. • Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. • Must be able to support the clinic efficiency and cohesion. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Established to meet the healthcare needs of North Texas communities, our fast-growing network of providers includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. Methodist Medical Group employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: A Best Place to Work 15 years straight by the Dallas Business Journal 150 Great Places to Work in Healthcare nine years in a row by Becker’s Hospital Review Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers One of three 2019 Top Healthcare Diversity Organizations in the U.S. Military Friendly Employer, Silver Designation Our Care Commitments Take Care of Patients Take Care of Each Other Take Care of Ourselves Take Care of Methodist Methodist Health System is a highly revered, leading nonprofit healthcare organization in Dallas, Texas. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist includes 13 hospitals, either through ownership or affiliation. Our wholly owned and full-service hospitals include Methodist Dallas, Methodist Charlton, Methodist Mansfield, Methodist Midlothian, and Methodist Richardson Medical Centers; Methodist Richardson – Campus for Continuing Care; and, our newest, Methodist Southlake Medical Center. Our affiliated physician organization is Methodist Medical Group, which includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. Our reputation as an award-winning employer shows in the honors we’ve earned: Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Top 10 Military Friendly® Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly® Employer, 2023 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2022 Named on Forbes’ list of America’s Best Employers for Diversity, 2022 One of three Top Healthcare Diversity Organizations in the U.S., 2019 Ranked No. 2 on DiversityInc’s List of Top Hospitals and Health Systems in America, 2018 Our Care Commitments Take Care of Patients Take Care of Each Other Take Care of Ourselves Take Care of Methodist