Practice Manger II

Hours of Work : 8 Days Of Week : 5 Work Shift : Job Description : Your Job: The Office Manger will supervise the daily operations of the facility to ensure a smooth,efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained. DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED) Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiatives Round with staff at assigned practice(s) daily; ensure assigned practice(s) maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals Ensure assigned practice(s) maintain MMG standards for practice performance meetings and operating reports Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget Manage and oversee the business affairs of assigned practice(s) Utilize data to make informed decisions on practice operations and to provide updates to MMG leadership Manage and report to Supervisor the patient experience and access at assigned practice(s) Hire, train, monitor and retain staff Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports Manage work schedules and ensure appropriate staffing Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance Manage security and occupational health and safety at assigned practice(s) Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy Partner with providers to achieve performance metrics Collaborate with providers to develop business strategies and patient services Support MMG in the recruitment and onboarding of Providers. Assist in carrying out short and long-term practice growth strategies Model leadership behaviors that support mission and goals of organization. Lead practice-based committees for assigned practice(s) to engage staff in operational decisions EDUCATION, SKILLS AND QUALIFICATIONS Bachelors degree in health care administration, public health, health information management or business administration is preferred. Three years of experience in a position with supervisory responsibilities preferred. Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients Excellent analytical and problem-solving skills Computer literacy and knowledge of relevant health care and administrative software Good leadership, motivation, training and goal-setting skills Excellent verbal and written communication skills Financial and accounting skills Knowledge of finance best practices and standards Strong organization and time management skills TYPICAL PHYSICAL DEMANDS Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. TYPICAL WORKING CONDITIONS Normal office environment. Occasional evening or weekend work. Able to travel to meetings and to attend conferences as necessary Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Established to meet the healthcare needs of North Texas communities, our fast-growing network of providers includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. Methodist Medical Group employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: A Best Place to Work 15 years straight by the Dallas Business Journal 150 Great Places to Work in Healthcare nine years in a row by Becker’s Hospital Review Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers One of three 2019 Top Healthcare Diversity Organizations in the U.S. Military Friendly Employer, Silver Designation Our Care Commitments Take Care of Patients Take Care of Each Other Take Care of Ourselves Take Care of Methodist Methodist Health System is a highly revered, leading nonprofit healthcare organization in Dallas, Texas. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist includes 13 hospitals, either through ownership or affiliation. Our wholly owned and full-service hospitals include Methodist Dallas, Methodist Charlton, Methodist Mansfield, Methodist Midlothian, and Methodist Richardson Medical Centers; Methodist Richardson – Campus for Continuing Care; and, our newest, Methodist Southlake Medical Center. Our affiliated physician organization is Methodist Medical Group, which includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. Our reputation as an award-winning employer shows in the honors we’ve earned: Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Top 10 Military Friendly® Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly® Employer, 2023 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2022 Named on Forbes’ list of America’s Best Employers for Diversity, 2022 One of three Top Healthcare Diversity Organizations in the U.S., 2019 Ranked No. 2 on DiversityInc’s List of Top Hospitals and Health Systems in America, 2018 Our Care Commitments Take Care of Patients Take Care of Each Other Take Care of Ourselves Take Care of Methodist