Patient Coordinator

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Lurie Children's Primary Care - Town & Country Pediatrics (Halsted) Job Description Greet and room patients while making patients comfortable and answering questions as applicable. Alert Nurses or Medical Assistants of all patient visits and those who are waiting. Monitor and alert patients, providers, nurses or medical assistants of delays or changes in the schedule. Assist providers by pulling charts, copying forms, faxing, and scanning etc. Files charts, labs, consults and phone messages promptly and accurately as related to the Clinical Communications Center (CCC), Annex and the Lab. Take telephone messages and task to EMR system. Maintain scales, calibrate daily using weight, and change height rods as needed. Sanitize rooms after each patient, properly disposing of contaminated and disposable items, check bathrooms, keep urine cups and wipes stocked and neat. Maintain stock in exam rooms and closets, keep track of supplies that need to be ordered and alert manager. Assist with unpacking deliveries. Some responsibilities may vary based on office location needs. Other duties as assigned. Knowledge, Skills and Abilities: High school diploma required. Exceptional customer service skills. Excellent interpersonal skills, pleasant and professional demeanor required. Ability to effectively communicate with patients/families, physicians and other staff members in a collegial manner. Education High School Diploma/GED (Required) Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children’s facilities Discount purchasing program Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: candidatesupport@luriechildrens.org Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do.