Description :
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Orders checks for member accounts. Completes payroll deductions and authorization forms.
Answers questions and solves problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party.
Resolves member account reconciliation problems.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
4. Assumes responsibility for related duties as required or assigned.
PERFORMANCE MEASUREMENTS
Supervisors are appropriately informed of area activities.
Requirements :
EDUCATION / CERTIFICATION : High school graduate or equivalent.
REQUIRED KNOWLEDGE : Good understanding of financial services and products provided.
Understanding of member account reconciliation procedures.
EXPERIENCE REQUIRED : None, but related office experience is preferred.
SKILLS / ABILITIES : Excellent communication and public relations skills.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING : Especially where one must frequently convey detailed or important instructions or ideas accurately, or quickly.
AVERAGE HEARING : Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY : Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION : Movements frequently and regularly required using the wrists, hands, and / or fingers.
AVERAGE VISUAL ABILITIES : Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH : Sitting and standing. Exerts up to 50 lbs. of force occasionally.
WORKING CONDITIONS
NONE : No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY : Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY : Ability to perform basic math skills, use decimals to compute ratios and percents.
LANGUAGE ABILITY : Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.
They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.
Well constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded.
Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.
In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.
Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.
However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Employees can be terminated for any reason not prohibited by law.
PI38395f17d713-26289-34195919
Last updated : 2024-05-01
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