Parts supervisor

Position Summary

You’re a leader and work well as a team. You interact with customers in a positive and professional manner. You can understand goals and implement ways of achieving those goals.

If this sounds like you, then we want to hear from you! This position is responsible for customer satisfaction with the parts process and for the overall value of the parts product offerings.

4Rivers is currently looking for qualified candidates for our Hobbs, NM location.

Benefits

Low Deductible Medical / Dental / Vision

401K Match & Profit Share

Term Life and AD&D provided. Supplemental insurance available for purchase.

Online Continual Education, including John Deere University

Tuition Reimbursement

Sponsorship with John Deere Technician Program

Paid Time Off / Volunteer Time Off

Asset Investment

4Rivers Employee Discount / ADP LifeMart Discounts

Customized Career Path

Company Summary

When you join 4Rivers Equipment, you’re not just getting a job; you’re becoming a part of an award-winning John Deere team! With locations spanning from Fort Collins, CO to El Paso, TX, we offer you the chance to grow your career while being part of a fun and team-oriented work environment.

Our mission? To improve the lives of our customers, business partners, and employees because we’re more than just colleagues;

we’re your working partner!

Essential Duties

• Maintains Parts Specialist Success Level 3 performance to maintain expertise and support the team
• Contributes to the development of and maintains tactical Parts Department processes and procedures to ensure internal and external customer satisfaction
• Understands and reviews the Parts Department goals and budget monthly with the Parts Manager and quarterly with the PSA
• Manage Freight Recovery Process
• Encourages training / learning paths for all parts personnel
• Assists with the resolution of parts product and parts procurement problems
• Co-Administers manufacturers’ parts warranties and parts recalls
• Analyze parts process errors, take corrective action, implement preventative measures
• Co-Manages work-in-process all pending documents
• Achieve corporate inventory performance objectives
• Completes DSO
• Manage Open Docs
• Manage Core Returns
• Manage Overage & Shortages
• Manage 2 Non-Deere vendor relationships
• Can perform all functions of the Parts Manager in the Parts Manager’s absence
• Comply with company policies and applicable governmental regulations
• Engaged in the interviewing and hiring process
• Considered a source for employee development feedback and evaluation, contributor in ADP
• Attends Annual Parts Supervisor Meeting
• Achieves / maintains analytical capabilities in Excel
• Other duties as assigned

Education and Qualifications

• High school diploma or equivalent
• General knowledge of Agriculture or Heavy Equipment technology
• Internal - Level 3 Parts Success Profile Performance for minimum of 6 months
• External - Minimum 5 years’ experience in an Agriculture or Heavy Equipment Parts Department
• Strong communication, math, and analytical skills
• Professional appearance
• Team skills

4Rivers Equipment is an equal opportunity employer. We encourage candidates with disabilities to apply and are committed to providing reasonable accommodation during the application process and throughout employment.

If you require any accommodation, please let us know, and we will work with you to meet your needs.

For Benefits, Job Description and EEO information, please review attachments.

The pay rate is commensurate with knowledge, ability, experience, and location.

Are you ready to join the 4Rivers Equipment family? Your adventure starts here! Apply now, and let’s write the next chapter of your career together.

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Last updated : 2024-03-31