EDI Lead & Applications Support

SUMMARY:

Lead for EDI & Application support is responsible for the management and support of EDI and its associated applications, Database Interfaces, and EDI processes. The lead supports the effort to enable an efficient EDI order flow. This role will be the lead in working with vendors and internal partners related to EDI processing and sales. Additionally, this individual will be responsible for DB interfaces, EDI reporting, and EDI operations.

RESPONSIBILITIES:

• Work with management to create, implement, and enforce operations policies and procedures to improve efficiency, productivity, and accuracy leading to frictionless EDI order flow
• Serve as the technical liaison between the business partners to define reporting requirements related to EDI order flow
• As an EDI lead, participate in the full lifecycle of a system implementation such as Requirements Gathering, Business Analysis, System Configuration, Design, Testing, and Support, ensuring adherence to the SDLC methodology and development standards at 5.11.
• Function as an interface between business partners and IT, translating internal customer requirements into effective, cost-efficient EDI solutions.
• Endorse, participate, enthusiastically promote, and assist in the leadership of an effort to assure cross-functional competency to all team associates. Transition personal knowledge of the various technologies to other IT associates so that day-to-day support can be expanded and improved.
• Ensure that software product/solution development meets business requirements.
• Ensure overall documentation of applications systems is kept current including the development of appropriate documentation for all phases of current systems and new projects.
• Provide cross-group collaboration across multiple time zones.
• Anticipate changes required in project plans and processes and recommend alternative approaches.
• Provide guidance for business decisions from a technical perspective on issues such as: performance, scalability, reliability, and security.
• Develop estimates for effort, time and cost for technical initiatives.
• Provide regular status updates and feedback.
• Assume total ownership of issues and ensure closure of issues with internal and external business partners.
• Be available for on call rotation
• Other duties as assigned.

QUALIFICATIONS:

• 6 /- years of relevant experience and demonstrated EDI.
• Demonstrated track record of successful EDI processing, troubleshooting, and setup.
• Minimum 5 years of experience in IT. At least 3 years experience with ERP systems.
• Strong experience in EDI, order processing, and systems integrations.
• Excellent problem-solving skills and the ability to work under pressure.
• Ability to form effective partnerships across the organization both within IT & across the business.
• Experience working for multi-channel, multi-brand Retail companies.
• Understanding of and experience with basic database elements including tables, queries, and database schemas.

Education:

• Bachelor’s degree in computer science, Information Systems, or related field and/or equivalent training and/or relevant experience.

OUR VALUES:

At 5.11 we embrace a high energy culture built upon our values of Service, Unity, Impact and Tenacity.

Service – At 5.11, we wear our passion for service on our sleeves: it is an honor to serve those who serve and people of all walks of life. With humility and great respect for our consumers and our roots, we take pride in our brand and engage with our communities. By championing the needs of our consumer we fulfill the mission of a lifetime.

Unity – We build together—as one, global 5.11 family. Our individual abilities and diverse perspectives strengthen outcomes. We collaborate, taking a holistic view and listening actively. By communicating with intention, care and clarity, we empower each other to reach new heights.

Impact – We have big ambitions and they start and end with our consumer. With them in mind, we innovate for impact—we think big, think creatively and challenge norms. We foster curiosity and iterate, relentlessly pursuing solutions. For ultimate impact, we drive to disrupt for good.

Tenacity – We are tenacious in our pursuits and accountable to each other. This builds trust and the confidence to rise to any challenge. We have the courage to take risks and, no matter the outcome, we flex and adapt, always having each other’s backs. We persist—determined to Always Be Ready.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)