What are the responsibilities and job description for the Host position at 518 Smokehouse Chapin?
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant or hotel
- Seat guests and provide them with menus
- Take reservations and manage the waitlist
- Answer phone calls and assist with inquiries or reservations
- Provide excellent customer service and address any guest concerns or issues
- Maintain a clean and organized host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
Experience:
- Previous experience in a restaurant, hotel, or food service environment is preferred
- Strong customer service skills with the ability to help guests and provide a positive experience
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Excellent communication skills, both verbal and written
- Phone etiquette and the ability to handle phone inquiries professionally
- Hospitality mindset with a focus on delivering exceptional guest services
This is an exciting opportunity for individuals who are passionate about providing excellent customer service in a fast-paced environment. Join our team and be part of creating memorable experiences for our guests.
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned by the management team.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Physical setting:
- Casual dining restaurant
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $10 - $12