Licensing Supervisor

▶ Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®.  “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But there’s a lot more to our story and much more left to be written.  We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. 

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90 years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. 

▶ How we lead

At 7-Eleven we are guided by our Leadership Principles.

1. Be Customer Obsessed
2. Be Courageous with Your Point of View
3. Challenge the Status Quo
4. Act Like an Entrepreneur
5. Have an “It Can Be Done” Attitude
6. Do the Right Thing
7. Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

▶ About This Opportunity

The Supervisor of Licensing is responsible for the end-to-end life cycle of operational licenses and permits for approximately 15,000 corporate and franchise convenience stores.  Provides direction, development, and oversight to assigned staff of 10-20 licensing professionals, creating an open, collaborative, environment among peers and direct reports.  Develops and implements processes, generates complex and transparent data reports related to internal licensing requirements, and company-wide licensing project initiatives, ensuring transparency for internal leadership and external stakeholders.  Liaisons with internal corporate and franchise stakeholders and external operational leadership teams.

KEY DUTIES AND RESPONSIBILITES:

• Oversee licensing/permitting application process for submission to jurisdictional agencies, reviews and approves relevant invoices requiring both flat fees and gross-receipt calculations.
• Develops, trains, and mentors 10-20 direct reports exhibiting strong leadership building trust in a collaborative, respectful environment fostering trust, growth and development.
• Develops and maintains processes related to licensing requirements, shares knowledge openly, at a high level develops and manages data reporting for all stakeholders ensuring data integrity and transparency.
• Initiates and follows through on communication for corporate/franchise operations regarding licensing projects, initiatives, and timelines. Address proactively and resolve appropriately risks or dependencies impacting licensing initiatives or deadlines.
• Initiates synergies aligned with strategic company synergies, identifying opportunities for improvement while developing efficiencies as necessary.
• Oversees project initiatives involving licensing, participates in and represents the Licensing Department with prepared presentations as necessary.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 5 years

YEARS OF MANAGEMENT EXPERIENCE: 1 years

CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS:

• Intermediate to high working knowledge of Microsoft Office Suite, including Excel, Visio/Project Management Software, Oracle and License HQ or other licensing data management platform preferred.
• Ability to think critically and strategically, problem solve, lead with integrity, motivate, and make decisions with ability to delegate as necessary.
• Expert verbal and written communication skills with the ability to address stakeholders at all levels.