What are the responsibilities and job description for the Store Manager - Alhambra position at 7 Leaves Cafe?
This full-time position contributes to 7 Leaves Cafe's success by connecting with customers and communities, driving financial success, and developing customer-driven teams.
Compensation: starting at $23 per hour
Work Schedule: This position regularly demands 40 hours per week including variable hours (early mornings, evenings, weekends, and/or holidays). May require occasional overtime hours with approval. At all times, the Store Manager is responsible for on-the-floor management while maintaining administrative responsibilities.
Key Responsibilities:
- Create an enjoyable and welcoming experience for every customer that walks through our door through their management of the store's operations, staffing, customer satisfaction, product quality, financial performance, and team development
- Drive sales, increase efficiency, and provide problem-solving skills to maintain store operations and increase profitability through staffing, operations, etc.
- Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; action plans are created to drive success for these challenges
- Nurture and coach team members for personal and professional growth as individuals, and in a team environment (setting and monitoring team members' personal goals, holding team members accountable, maintaining a "customer comes first" attitude)
- Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe operations (customer satisfaction, product quality, safety, security, compliance, etc.)
- Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community
- Collaborates with District Managers to make the most effective decisions and achieve results that grow our business and customer base
- Perform other duties as assigned
Required Knowledge, Skills, and Abilities:
- Must be able to work at any location in the assigned district or county
- Have an excellent communication, problem-solving, interpersonal, and organizational skills
- Have strong leadership skills and able to use it to coach and develop team members
- Have a strong team well-being and sales-focused mindset
- Eager to learn and build on constructive feedback
- Able to manage store operations independently and effectively in a fast-paced environment
- Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times
- Possess the ability to deliver constructive feedback, and guide conflict resolution
- Able to develop and grow future leaders for the organization
- Have at least 1 year of customer service or retail management experience
Physical Requirements:
- Prolonged periods of standing, stooping, and walking
- Must be able to regularly lift at least 45 lbs.
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7 Leaves Cafe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.
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