Serviceman/Person E1393C

Primary Role

Responsible for service tickets, meter installation, meter change outs, cleaning vehicles and collection distribution samples.

Work Environment

• On call one week a month. 

Education

• High School Diploma or GED required. 

Certifications and Licenses

• WT3 Ground Water license or the ability to obtain within 2 years.
• ASO , DSL license or the ability to obtain within 2 years.
• Driver’s License and the ability to pass Motor Vehicle Check.

Key Accountabilities

Occasionally installs meters and change outs which include the following: 

• Drives van with automatic transmission to the location of the meter. 
• Constant gripping of the wheel, neck rotation and slight flexion. 
• Seated task with vibration noted. 
• Walks to location of meter. 
• May be on uneven or slipper surfaces, can be on gravel, mud, ice, snow or concrete. 
• Meters can be located in a pit on the ground.
• Uses a tool to turn the nut, lifts the cover (11#) from ground level and then reaches into the pit. 
• Uses a wrench to remove or install meter. 
• This task requires trunk and neck flexion, gripping of the tool, wrist and forearm deviation, forward reaching, kneeling and/or squatting. 
• May lie on stomach on the ground and reach into the pit using the wrench. 
• Residential meters weigh 5# however 2" or larger meters are up to 14#. 
• May have to go up/down stairs, climb a ladder, crawl in a crawl space, reach overhead, side bend and assume awkward positions when running the wires for the meter. 
• Uses drill (less than 5#) to drill hole in wall for wires. 
• Carries hand tools in bucket when climbing ladder (up to 10#). 
• May use spud bar (17#) to chip ice or asphalt form the meter pit. 
• Gripping with both hands, elbow flexion and extension, striking force into asphalt or ice, shoulder flexion and neck flexion required to this task. 
• Variable amount of force required depending upon the surface. 
• May have to hand shovel dirt from around the meter cover location. 
• May have to go down into confined spaces.
• May have to load, carry and set-up tripod/winch system for entering confined spaces. 
• May have to pump water from pit or vault using trash pump (60#). 
• May have to cut bolts on old meter using a generator (95#) and reciprocating saw (12#).
• May have to lift manhole covers up to 100# from ground to waist level on an infrequent basis (not a daily task).
• Two persons perform this task. Tools used are shovel, ladder, spud bar, wrenches, hammer, sledge hammer, drill. computer.

Frequently turns water on/off which include the following: 

• Drives truck with automatic transmission to the location of the meter. 
• Constant gripping of the wheel, neck rotation and slight flexion. 
• Seated task with vibration noted. 
• Walks to location of meter. 
• Meters can be located on the side of buildings and most are located near ground level.
• Meters can be located in a pit on the ground. 
• Task requires trunk flexion, neck flexion using tool to turn the nut and remove meter cover (grip and wrist deviation), and using shut off key (up to 30#) to turn 1/4 turn. 
• This requires reaching from chest to waist height, shoulder flexion and abduction/adduction, elbow flexion and extension and heavy grasping. 
• Replaces cover and tightens nut. 
• May use spud bar (17#) to chip ice or asphalt form the meter pit. Gripping with both hands, elbow flexion and extension, striking force into asphalt or ice, shoulder flexion and neck flexion required to this task May have to go down into confined spaces. 
• May have to climb stairs or a ladder. 
• May have to lift manhole covers up to 100# from ground to waist level on an infrequent basis (not a daily task).
• Two persons perform this task. 
• Tools used are ladder, spud bar, shut off key, wrenches, computer.

Key Accountabilities (Cont.)

Occasionally performs computer work which includes the following:

• Uses laptop in van to record each stop. Trunk rotation, neck flexion and input via computer keyboard for short periods. May run reports in the morning at the office Seated task using computer keyboard and mouse. 
• Tools used are laptop and desktop computer.
• As needed, cleans truck which include the following: Removes all tools from the back of the truck. Lifts up to 30# from waist height and carrying a short distance, trunk flexion and forward reaching. Cleans mud from inside of vehicle, forward reaching, grasping, elbow flexion and extension, trunk flexion, side bending. Tools used are cleaning supplies.
• Hydrants uses a wrench to open/shut the hydrant. Grasping of the tool.
• Frequently maintains hydrants/valves which include the following: 
• Flush wrist deviation and forearm rotation. May need to use a cheater pipe.
• Lubricates the treads, trunk flexion and forward reaching. 
• Uses key (30#) to open/close the valve. 
• Holds onto handle at waist height and turns valve. 
• Heavy grasp, wrist deviation and elbow flexion/extension with shoulder flexion and internal/external rotation.
• Uses pry bar to open lid to the valve.
• Kneels on the asphalt.
• Heavy grasping of pry bar, wrist deviation and elbow flexion and extension, trunk and neck flexion.
• Tools used are hand and air tools, pry bar, key (30#), utilize hand held and truck mounted valve turning equipment.

Collects distribution samples which include the following: 

• Visits customer locations and conducts a variety of water quality analysis.
• Turns on faucet to conduct tests and collects water samples from each location. 
• Records test results with pen and paper and writer pertinent.

Competencies