Physician Office Coordinator Maumee Bay General Surgery

Thank you for considering a career at Mercy Health Physician Office Coordinator Scope of Responsibility: Serves as a lead in practice and providers coordination support JOB SUMMARY Coordinates services of assigned practice, while working as Medical Assistant or Front Desk position for a designed % of time based on the volume of the practice. Coordinates and monitors the work of all office staff and administrative functions. Monitors clinical and clerical staff compliance with OSHA and CLIA requirements. ESSENTIAL FUNCTIONS 30%- Demonstrates and meets competencies and skills as outlined in the the departmental skills/competency checklist annually. 20%- Ability to plan, prioritize, and coordinate the work of others; maintain confidentiality of sensitive information; monitor quality control standards; identify problems and recommend solutions and correct errors; communicate effectively verbally and in written form. 10%- Maintains a current knowledge of all departmental policies, procedures, functions and CarePATH in order to make appropriate decisions with guidance from the APM for all aspects of the practice. 10%- Responsible for training new employees working at site, and well as employees who need re-training. 10%- Responsible for working with providers to ensure Press Ganey Patient Experience scores are strong. Responsible for implementing processes at sites when experience scores are not meeting benchmarks 10%- Maintains, supports and communicates initiatives such as PCMH, EMMI, Tel-Assurance, Meaningful Use. 5%- Under the direction of the APM, monitors department quality assurance; exercising initiative, judgment, discretion, and decision-making. Establish and maintain an effective working relationship with clinical and clerical staff, physicians, administrative staff and patients. 5%- Under the direction of the Area Practice Manager, coordinates and implements process improvement and direct work staff on a daily basis. MINIMUM EDUCATION Required Minimum Education: High School Diploma or GED Preferred Education: Vocational/Technical Degree - Medical Assistant, Medical Office Assistant *Combination of post-secondary education and experience will be considered in lieu of degree LICENSURE/CERTIFICATIONS Preferred: Medical Assistant, Medical Office Assistant, CPR/BLS MINIMUM QUALIFICATIONS Previous physician practice experience required. Other Knowledge, Skills and Abilities Required: CPR/BLS Other Knowledge, Skills and Abilities Preferred: CMA (AAMA), RMA (AMT) Mercy Health is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Department: Administration - MPE Billing Company, LLC All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com Mercy Health is part of Bon Secours Mercy Health, one of the top 20 health systems in the United States and part of the top performing quartile of Catholic health systems for lowest cost per case for patient care. Mercy Health is the largest health system in Ohio and among the top five employers in the state, with more than 33,500 employees serving communities throughout Ohio and in Kentucky. Mercy Health provided care for patients more than 6.8 million times in 2017. The system includes assets of $6.8 billion and nearly 500 care facilities including 23 hospitals and 26 post-acute care facilities including senior living communities, hospice programs and home health agencies. Its clinically integrated network of more than 2,700 health care providers coordinates more effective and efficient care for more than 350,000 patients, saving money for taxpayers through the Medicare Shared Savings Program. As part of Bon Secours Mercy Health, the ministry provides nearly $2 million per day in community benefit. For more information, visit www.mercy.com.