Product Demonstration Specialist

908 Devices
Danbury, CT Remote Full Time
POSTED ON 5/24/2024

908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical and biochemical analysis with its innovative suite of purpose-built handheld and desktop devices, addressing critical-to-life applications. The Company's devices are used at the point of need to interrogate unknown and invisible materials and provide quick, actionable answers to directly address some of the most critical problems in life sciences research, pharma/biopharma, forensics and adjacent markets.

908 Devices is headquartered in Boston, MA, near the Seaport, with offices in Connecticut, North Carolina and Germany, and a growing population of remote staff worldwide.

Position Summary

908 Devices is in search of a motivated and experienced Product Demonstration Specialist to join our dynamic and growing team. Following our recent acquisition of Redwave Technology's FTIR product line, we aim to optimize our front-line sales team's engagement in customer-facing activities to successfully close sales opportunities. As the Product Demonstration Specialist, you will have a pivotal role in presenting and promoting our state-of-the-art FTIR product line to potential clients and partners during in-person meetings. We are specifically seeking an individual from the hazmat/fire service industry who is passionate about technology, possesses outstanding presentation skills, enjoys traveling, and excels in a fast-paced environment.

Key Responsibilities

  • Work with Sr. Sales Manager to conduct on-site FTIR product demonstrations for the 908 Devices FTIR product line to potential customers.
  • Collaborate with the sales and marketing teams to develop compelling demonstration strategies and materials that effectively showcase the features and benefits of the FTIR products to Hazmat and other public safety personnel.
  • Provide in-depth product knowledge and technical expertise during demonstrations to address questions and concerns from the audience.
  • Gather feedback and insights from demonstration sessions to continuously improve the effectiveness of our presentations and product messaging.
  • Act as a subject matter expert on FTIR products and their applications, staying updated on the latest industry trends and competitive landscape.
  • Travel to various locations for on-site demonstrations and events as required.
  • Demonstrate a deep understanding of the FTIR products and their value proposition.
  • Uphold a professional and polished demeanor during all demonstration activities.
  • Strive for continuous improvement in presentation techniques and product knowledge.
  • Represent 908 Devices with integrity and enthusiasm at all times.
  • Embrace a customer-centric approach to effectively address the needs and concerns of potential clients.

Skills & Qualifications

  • Proven experience in the field of hazardous materials response minimum FRO/FRA.
  • Excellent presentation and public speaking skills with the ability to engage and captivate diverse audiences.
  • Strong technical acumen and the ability to effectively communicate complex product features and functionalities.
  • Demonstrated ability to work collaboratively with cross-functional teams and adapt to changing priorities.
  • Exceptional organizational and time management skills to handle multiple demonstration requests and deadlines.
  • Willingness to travel up to 70% and work flexible hours as needed.
  • Experience delivering technical training to operational personnel in a variety of settings preferred but not required.
  • Understanding of procurement process including buying cycles and bid requirements preferred but not required.
  • Deep understanding of hazmat protocols would be advantageous.
  • Ability to elicit information from the customer on concerns, budget changes, additional opportunities and other relevant information and communicate that information back to sales management.


Additional Information:

  • This position requires extensive travel, 60 – 70%.
  • The preferred location for this position is within traveling distance to an international airport.
  • This role will report to the Senior Sales Manager.

We are proud to be a company changing the status quo in our industry. Join us and work with curious and innovative people, creative problem solvers, risk-takers, and dedicated colleagues as we reimagine the future of Mass Spec.

908 Devices does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

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