Scheduling Coordinator

We are always looking to add fun, energetic, and hardworking individuals to our team! We pride ourselves on delivering top-notch dental care in a warm and welcoming environment. Our call center team plays a large role in the patients’ first impression. Listed below are the specific duties and requirements for the position:

Job Duties

• Responsible for answering phones and scheduling patients in multiple clinics.
• Responsible for virtual communications with patients through our online scheduling software.
• Responsible for routine phone calls include welcoming patients, reminding patients of appointments, and maintaining patients’ recurring preventative care visits.
• Ensures patient information gets properly entered, handed off in a timely manner, and remains protected in compliance with HIPAA.
• Collects/posts payments by allocating funds accordingly.
• Maintains effective communication amongst team/patients and be able to resolve discrepancies/conflict in a reputable manner.

Requirements

• High school diploma
• Dental experience preferred but not required
• 1 year or more office experience
• Customer service or patient relations experience
• Must be able to adapt easily, multi-task, and be efficient in a fast-paced environment
• Professional phone etiquette

Benefits

• 401k after 1 year and matched at 4%
• Paid vacation time (1 week after 1 year, 2 weeks after 2 years, 3 weeks after 10 years)
• Paid holidays off (after 90 days)
• Dental benefits (after 90 days for you and your immediate family)
• Employer-provided Health Benefits (after 90 days)
• Monthly bonus based on performance

If you think you are the right fit for this position, we want to hear from you!

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

This Job Is:

• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Salary: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Referral program

Schedule:

• Day shift

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Required)

Experience:

• Multi-line phone systems: 1 year (Preferred)
• Dental clinic: 1 year (Required)
• Work Location: In person

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Bossier City, LA 71111: Relocate before starting work (Required)

Work Location: In person