Field Service Technician

Field Service Technician Position summary:

401K, Medical, Dental, Vision, Life & Driving Compensation

The copier service technician provides customer service by maintaining, servicing and repairing office equipment at customer locations within the assigned territory.

Position responsibilities include but are not limited to:

• Successfully manage and service assigned customer territory.
• Perform essential duties required to set up and prepare new office equipment for installation at customer locations.
• Conduct preventative maintenance services on customer's office equipment; troubleshoot failures and make necessary repairs.
• Prepare used equipment for new use by refurbishing it to meet performance requirements.
• Effectively track and manage equipment parts inventory to ensure adequate levels exist.
• Works closely with company dispatch personnel to gain information regarding customer service calls.
• Maintain tools and test equipment to ensure they are in service-ready condition.
• Meet service benchmarks as set by industry standards.
• Network or assist in network install on new and used equipment installs.
• Toshiba, Konica, Ricoh and Canon experience is a plus.

Requirements

• Industry Experience is a MUST. We need someone who can hit the ground running!
• This position requires a high school diploma or equivalent.
• A valid state driver's license and the ability to travel in assigned territory are also required. Logical, troubleshooting and diagnostic skills are essential.
• Requires outstanding customer service skills and must be pc literate.'

'
Work Location:

• Multiple locations

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Multiple Locations