What are the responsibilities and job description for the Dedicated Operations Manager position at A. Duie Pyle, Inc.?
A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.
Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.
Position Summary
As a Dedicated Account Manager for A. Duie Pyle, you will be tasked with managing the customer account, hiring drivers, and developing a full-service solution. Our Dedicated Division offers any customer a unique regional truckload alternative within the Northeast, helping businesses navigate, and reach their supply chain goals.
The responsibilities of the position include, but are not limited to:
Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.
Position Summary
As a Dedicated Account Manager for A. Duie Pyle, you will be tasked with managing the customer account, hiring drivers, and developing a full-service solution. Our Dedicated Division offers any customer a unique regional truckload alternative within the Northeast, helping businesses navigate, and reach their supply chain goals.
The responsibilities of the position include, but are not limited to:
- Schedule: 2nd shift, approximate 4 pm start time
- Coordinating and managing scheduling for a dedicated customer
- Being available and on call for Pyle driver and customer needs
- Building dynamic routing using our routing software (must be comfortable learning this system)
- Optimizing the schedule daily and or as needed
- Holding an onsite presence at the customer’s location(s) – build and develop a strong relationship
- Partnering with sales and customer service to schedule deliveries; working cross-functionally within Pyle to service the account and grow the business
- Previous transportation management experience in a dedicated environment preferred
- Experience with load planning and driver management
- Proficiency with computers, including MS Office Suite (Word, Excel, PPT, Outlook, etc.)
- Ability to be on-call during driver work hours
- Understanding and knowledge of DOT regulations
- Effective communication and customer service skills with the ability to represent the Company in a positive, professional manner
- Strong organizational skills
- TMW and People Net knowledge
- P L responsibility
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