Care Manager Melbourne

Job title: Care Manager - Guiding Excellence in Client Care

Reporting to: Area Manager

Hours: Must be available Monday Friday 8am-5pm (some on call as needed)

Are you ready to take the helm as a Care Manager, leading a dedicated team of caregivers to provide exceptional service? This is your opportunity to work within a framework of excellence, utilizing advanced knowledge to tackle complex challenges while fostering a culture of professionalism, integrity, initiative, and boundless compassion.

Join a team that thrives on delivering optimal wellness and care solutions to our valued clients. We prioritize the recruitment and retention of individuals who embody our core values, and we're dedicated to cultivating a positive work culture.

Key Responsibilities and Duties:

In this role, you'll be at the forefront of guiding our clients towards their best state of wellness, leading a team of caregivers with precision and compassion. Here's what you'll be responsible for:

• Holistic Assessment: Oversee the comprehensive assessment and evaluation of clients' needs, working closely with families to achieve and maintain optimal wellness.
• Resource Facilitation: Ensure clients receive the right resources and support for their care and wellbeing by facilitating interactions with various providers.
• Strategic Decision-Making: Take charge of decisions related to resource allocation, approach, and tactical operations within your department, driving forward key projects and initiatives.
• Collaboration Champion: Engage in cross-departmental collaboration, participating in meetings with fellow team members to align our efforts with company objectives.
• Regional Connectivity: Maintain regular contact with other care managers across the region, fostering a network of knowledge and support.
• Team Stewardship: Lead the recruitment, onboarding, and, when necessary, the termination of caregivers within your scope, ensuring our team is built on excellence.
• Versatility: Be prepared to take on other related duties as required, contributing to the dynamic success of our team.

Qualifications:

To excel in this role, you should bring the following qualifications:

• Relevant Experience: Ideally, you'll have 2 years of experience in home care, showcasing your dedication to exceptional client service.
• Educational Foundation: A high school diploma is required, while a bachelor's degree or equivalent work experience is preferred.
• Administrative Acumen: Demonstrate office and administrative support skills to manage the intricacies of your role.
• Effective Communication: Your excellent written and verbal communication skills are crucial in guiding your team and interacting with clients and families.
• Mobility: A reliable vehicle is essential for travel within your designated area.
• Fast-Paced Dynamo: Thrive in a fast-paced, multitasking environment where competing priorities are the norm.

Join Us in Guiding Excellence:

If you're excited about being a driving force in our commitment to client care excellence and fostering a culture of compassion and professionalism, we invite you to apply now. Join us in this exciting professional journey towards transforming lives and achieving greatness together!