Operations Associate

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.

Essential Functions:

• Scheduling drivers to make freight delivery or collect shipments and packages
• Review and work daily return report and POD on dock report
• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
• Planning predetermined routes for drivers
• Help with customer service issues as they arise
• Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
• Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
• Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
• Monitoring truck repairs and maintenance schedules
• Logging vendor complaints or concerns
• Answering phone calls from vendors, customers, and management and helping them as needed.
• Other duties as requested
  
  

Skills/Competencies:

• Detail Oriented
• Excellent computer and communication skills
• Able to multitask in a high-paced environment
• Strong verbal and technical written communication
• Highly organized and detail-oriented
• Proficient in Microsoft Office Suite
• Able to type 35 wpm minimum
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent time management
• Ability to work under pressure
• Technology Adaptability
• Interpersonal Skills
• Friendly and approachable personality
  
  

Education:

• GED or higher
  
  

Experience:

• 2-3 years of freight dispatching experience is highly valued
  
  

Physical Requirements:

This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend, and reach. Extensive use of a phone and a PC is required. The position may require to work remotely at times.

Work Environment & Additional Requirements:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Company Benefits:

• Medical
• Dental
• Vision
• 401k Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more
  
  

Pay Range:

$17-20/hr

Shift:

Monday- Friday 9:00 am-6:00 pm

• The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
  
  

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Salary : $17