What are the responsibilities and job description for the Dispatch I position at A Tool Shed, Inc.?
As a Dispatcher I at A Tool Shed, you will be tasked with assisting the Dispatcher on duty, organizing the daily dispatch of equipment for 8 stores in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.
JOB DUTIES
- Work closely with sales staff in scheduling deliveries and pick-ups of equipment (Maintain 72 hr. pick-ups or less)
- Keep log of delivery times
- Work with service department to keep trucks maintained
- Communicate with stores about equipment in dispatch and be proactive with deliveries.
- Develop delivery routes and maintain contact with drivers throughout the day
- Provide driver with route, mapping, and any specific delivery instructions requested by the customer
- Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries. Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions and other hazards
- Make sure all trucks remain legal State inspection DOT ready
- Maintain Driver schedules and daily meal and rest breaks
EDUCATION, SKILLS & REQUIREMENTS:
- A high school diploma / GED
- 1 years of warehouse, delivery, or routing experience
- 1 year of operations management or related experience
- Excellent written and verbal communication skills
- Strong organizational skills and the ability to prioritize efficiently
- Able to communicate and interact in a positive and professional manner.
- Attention to detail and accuracy
- Proficient with the Microsoft Office Suite, ability to utilize navigational tools
- Strong reasoning and problem-solving skills
- Bilingual in English & Spanish a plus
- Knowledge of equipment rental operations a plus
WORKING CONDITIONS:
- Most work will be done indoors in an office or warehouse setting. Some work areas may not be heated or air-conditioned