What are the responsibilities and job description for the Software Trainer position at A2Z Sync?
We’re growing again and need a Software Trainer to join our team!
A2Z Sync is a disruptor in the automotive industry—transforming the sales process into a transparent experience for customers and providing the tools necessary for dealers to transact.
Overview
The Software Trainer plays a critical role within the launch team, responsible for delivering training services to external clients and internal stakeholders. A2Z offers a variety of training methods, including video conferencing, on-site training, webinars, and learning management system content, to establish convenience and effectiveness for our clients. Software Trainers will regularly update and evaluate the material and curriculum to ensure we remain at the forefront of the latest A2Z software advancements and developments in the automotive industry.
Our office is located in the Denver Tech Center (DTC) in Greenwood Village, CO, but this position can be 100% remote. You’ll be expected to be available during core “office hours”, which are based on US Mountain Time.
This position requires up to 50% travel.
Responsibilities
- Deliver remote and onsite training services to new and existing clients.
- Provide training to internal stakeholders, sales team members and other customer facing dealership employees.
- Continuously develop instructional delivery and presentation skills
- Assess client progress and readiness for independent operation.
- Coordinate and complete administrative functions necessary for training programs
- Provide timely updates to sales, implementation, and client support teams.
- Uphold A2Z’s core values and exceed client expectations.
- Demonstrate proficient understanding of A2Z’s software solutions and educate clients accordingly.
- Work effectively in a fast-paced, team-based, customer service-oriented environment
- Communicate professionally and effectively, focusing on adult learning methodologies.
- Exercise good judgment, discretion, and tact while working with clients.
- Influence clients to adopt A2Z’s approaches to fulfill functional requirements.
- Maintain a courteous, professional, and confident demeanor throughout the training process.
Qualifications
- Bachelor’s degree in a related field or equivalent work experience
- Prior experience working at an automotive software vendor company
- 2 years experience in automotive retail
- Prior experience in software training or related fields
- Strong communication and presentation skills
- Ability to work independently and as part of a team.
- Proficient understanding of software capabilities and best practice
- Must be coachable, curious by nature, and adaptable to change management needs.
About A2Z Sync
A2Z Sync is a fast-paced and innovative automotive SaaS company seeking to make life better for our customers. We offer you a fun, casual, and collaborative culture, while fostering an environment where you work hard, see your results, and feel your impact. We are committed to our employees, and this starts with providing benefits that allow you to care for you and your family.
Here’s how we are doing it:
- A2Z Sync offers comprehensive medical, dental, and vision benefits
- We cover your STD/LTD and life Insurance
- Matching 401k plan
- Unlimited paid time off, including 9 paid holidays
- Career growth and development
- Opportunity to work with a great team where your insights and expertise will be valued
Mission
To make the complex journey of automotive retail simpler and more profitable.
Values
- Customer Focus: we are passionate about our customers' success
- Integrity: we are transparent and honest, and communicate openly
- Innovation: we thrive on proving the unproven
- Accountability: we do what we say, and we follow through
- Inclusivity: we value and honor diversity of opinions, experiences, and backgrounds
- Community: we support our team and serve our local community
A2Z Sync is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, basis of disability or any other federal, state or local protected class.
Salary : $65,000 - $75,000