What are the responsibilities and job description for the Desktop Support Tech - Union city position at AA2IT?
Location: 4955 Mason Road, Union city GA
tech conversion rate will be $22.50 Candidate must be able to accept conversion Rate $22.50 Deskside Support Role / Tech 2 role 4955 Mason Road, Union City GA 30349 | Candidates should have 3-6 years' experience supporting PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A certification is a plus, experience a minimum of 3 years.
ComptiaA
Deskside Support Experience
Desktop Break/Fix Experience
Field Technician Dispatch Experience
Laptop Break/Fix Experience
Networking Experience
Printer Break/Fix Experience
Server Break/Fix Experience
Recommended Skills
- Technical Support
- Operating Systems
- Provide Technical Assistance
- Provide Desktop Support
- Troubleshoot Pc
- Configure Pc Hardware
Salary : $23 - $0
